Amy Ronday
Sydney,NSW
Summary
Driven and highly qualified professional specializing in diversity recruiting, administration, operational management and employee engagement. Experienced in recruiting suitable candidates and maintaining employee information. Organized and dedicated worker with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Receptionist Assistant
Dynamic Support Services
02.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained order and cleanliness of the reception area for aprofessional and inviting atmosphere.
- Prepared, collected, and distributed outgoing and incoming mail and packages.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
Human Resources Coordinator
Dynamic Support Services
10.2022 - Current
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Conducted new employee onboarding and provided ongoing orientation training.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Liaised between multiple business divisions to improve communications.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Administration Assistant & COVID Collector4
Ctye Pathology
07.2021 - 12.2022
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Created and maintained databases to track and record customer data.
- Trained new workers in proper techniques, care standards, operational procedures, and safety protocols.
Retail Assistant & Supervisor
Best and Less
07.2015 - 10.2019
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
High School Diploma -
Calamvale Community College
Brisbane11.2017
Some College (No Degree) - Event Management
TAFE NSW Online
Sydney, NSWSkills
- Policy Interpretation
- Exceptional Communicator
- Background Checks
- Records Management Systems
- Data Entry Documentation
- Coordination
- Bookkeeping
Timeline
Human Resources Coordinator
Dynamic Support Services
10.2022 - Current
Receptionist Assistant
Dynamic Support Services
02.2022 - Current
Administration Assistant & COVID Collector4
Ctye Pathology
07.2021 - 12.2022
Retail Assistant & Supervisor
Best and Less
07.2015 - 10.2019
High School Diploma -
Calamvale Community College
Some College (No Degree) - Event Management
TAFE NSW Online
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