AMY SANGIAH
Berwick,VIC
Summary
Enthusiastic and empathetic Social Worker, seeking to apply theoretical knowledge and previous experience in both hospital and community settings. Eager to contribute to the well-being of individuals and families by providing compassionate support and leveraging strong interpersonal skills. Dedicated to making a positive impact in the field of social work through effective collaboration and a commitment to addressing psychosocial needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Social Worker
Monash Health
10.2022 - Current
- Working primarily on an inpatient Subacute Rehabilitation and Geriatric Medicine ward with a multidisciplinary team.
- Strong experience in facilitating complex discharge planning, NDIS, VCAT and complex psychosocial issues. Experience across Emergency, Acute and Women's and Children's wards.
- Provided emotional support and counselling to individuals coping with health-related challenges.
- Coordinated discharge planning, facilitated family meetings, and connected patients with community resources.
Administrative Officer and Marketing Assistant
Impact Home Loans
05.2017 - Current
- Assisting the team with activities such as attending incoming calls, handling customer enquiries and liaising with banks for a smoother application process.
- Creating social media and marketing content to advertise and boost the visibility of the business.
Hardship Consultant
ANZ Bank
01.2020 - 01.2021
- Delivering tailored financial resolution to customers in the face of hardship through application processing, situation assessment and provision of suitable arrangements
- Responding to customers' complex matters through the demonstration of compassion, empathy and provision of both internal and external support resources.
Education
Master of Social Work -
Monash University
12.2022
Bachelor of Science (Majoring in Psychology) -
The University of Melbourne
01.2021
Skills
- Intermediate level French Skills, Native proficiency in English
- Ability to maintain accurate and confidential records
- Highly developed written and verbal communication skills
- Ability to successfully use technology
- An evolving understanding of evidence-informed practice and social work theories
- Risk, needs and psychosocial assessment
Placement Experience
Legal Social Work Student | South East Monash Legal Service
June 2022 - September 2022
- Assisting vulnerable clients with case management, support, and referrals in order to handle the non-legal issues that arise from their cases.
- Implemented outreach programs and activities at schools, aimed at improving school climate and promoting positive behaviour among students
-
Hospital Social Work Student | Monash Health- Casey Hospital
September 2021 - December 2021
- Conducting psychosocial assessments, facilitating discharge planning and providing patients and their families with access to community services/resources
- Working predominantly in the Acute Setting on a General Medicine and Palliative Care Unit Ward assigned for COVID-19 positive patients.
- Assisted the senior social worker and medical team in the ICU with conducting a research project focused on the next of kin experience of those who were in the ICU with COVID-19 in 2020. This research was published by Monash Health.
Certification
- MARAM Training (Domestic Violence Resource Centre Victoria) : Screening and Identification, Brief and Intermediate
Volunteer Experience
Volunteer Crisis Supporter- Digital Service,Lifeline
June 2022-April 2023
- Providing text based crisis support within the lifeline crisis support framework
- Playing an integral role in supporting help seekers during their time of distress and helping to keep them to stay safe by assessing suicide risk and assisting accordingly.
Volunteer- Beyond Blue
June 2019- January 2023
- Helping to promote good mental health and improve the lives of those struggling with mental illness through volunteering at public events.
Volunteer,Interchange Incorporated
January 2019-March 2021
- Helping to make a difference in the lives of people with disabilities by supporting them in various activities
- PenPals Program: Connecting with participants in the Pen Pal program during the COVID-19 lockdown in 202
References
- Available upon request.
Additional Information
Eligible for membership with the AASW
Timeline
Social Worker
Monash Health
10.2022 - Current
Hardship Consultant
ANZ Bank
01.2020 - 01.2021
Administrative Officer and Marketing Assistant
Impact Home Loans
05.2017 - Current
Master of Social Work -
Monash University
Bachelor of Science (Majoring in Psychology) -
The University of Melbourne
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