Amy Sargent
Canberra
Summary
I am an enthusiastic and dedicated Dental Assistant providing top-tier patient care and assisting in a range of dental procedures. I bring a friendly and approachable attitude to every interaction, ensuring that patients feel comfortable and informed. My organisational skills, attention to detail, and ability to work efficiently in fast-paced environments make me a reliable team player in any setting. I thrive on building positive relationships with both patients and colleagues, and my vibrant personality helps create a welcoming atmosphere.
I demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments as well as bring a positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Commercial/Residential House Keeper
Revive Cleaning Group
06.2024 - 12.2024
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Organized and used industrial cleaning products following strict safety procedures.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
Dental Nurse/Receptionist Administrator
Soul Dental
02.2024 - 06.2024
- Prepare and maintain dental materials and instruments, ensuring proper sterilization and organization
- Provided chairside assistance during dental procedures, anticipating dentist needs and preventing interruptions in workflow efficiency.
- Experience with Cerec; such as crowns and veneers, as well as preparing whitening trays
- Providing continuous patient care in an utmost caring and friendly manner
- Exceptional teamwork to ensure the most smooth running in a busy clinic
- Maintained detailed patient records accurately, ensuring data privacy regulations compliance and facilitating seamless coordination among dental staff.
- Coordinated insurance billing processes smoothly, resolving any discrepancies promptly for hassle-free payment experiences for patients.
Dental Nurse/Receptionist Administrator
Mermaid Smiles
10.2023 - 02.2024
- Prepare and maintain dental materials and instruments, ensuring proper sterilization and organization
- Provided chairside assistance during dental procedures, anticipating dentist needs and preventing interruptions in workflow efficiency.
- Experience with Cerec; such as crowns and veneers, as well as preparing whitening trays
- Providing continuous patient care in an utmost caring and friendly manner
- Exceptional teamwork to ensure the most smooth running in a busy clinic
- Maintained detailed patient records accurately, ensuring data privacy regulations compliance and facilitating seamless coordination among dental staff.
- Coordinated insurance billing processes smoothly, resolving any discrepancies promptly for hassle-free payment experiences for patients.
Dental Assistant/Receptionist Administrator
Bespoke Dental
02.2022 - 09.2023
- Prepare and maintain dental materials and instruments, ensuring proper sterilization and organization
- Provided chairside assistance during dental procedures, anticipating dentist needs and preventing interruptions in workflow efficiency.
- Providing continuous patient care in an utmost caring and friendly manner
- Exceptional teamwork to ensure the most smooth running in a busy clinic
- Maintained detailed patient records accurately, ensuring data privacy regulations compliance and facilitating seamless coordination among dental staff.
- Coordinated insurance billing processes smoothly, resolving any discrepancies promptly for hassle-free payment experiences for patients.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Reduced overhead costs through careful budget management and resource allocation.
Childcare Educator and Room Leader
Nido Early Learning School
05.2021 - 02.2022
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Communicated with parents and other staff about student progress.
- Supervising team members while managing children throughout the centre
- Ensure building is stocked, cleaned and maintained
- Greeting and being the first point of contact for all parents and children
- Taking phone calls, emails and online enquiries
- Printing, copying and scanning confidential documents and file information
- EOD till procedures
Childcare Educator and Administrative Assistant
Busy Bees Childcare Centre
02.2021 - 05.2021
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Communicated with parents and other staff about student progress.
- Printing, copying and scanning confidential documents and file information
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Organized and supervised large and small group activities.
Creche Staff and Administration Assistant
Live Well Health Club
11.2020 - 02.2021
- Taking phone calls, emails and online enquiries.
- Greeting and being the first POC for all parents and visitors.
- Booking and sheduling cmembers into classes.
- Creating and scanning all member access cards
- Taking payments from all members and visitors via eftpos, hiccaps and cash.
- Scanning in all members for swimming, gym, classes and creche.
- Organising activities and keeping children occupied.
- Assisting members with enquiries, as well as educating and selling supplement products in stock.
- Worked flexible hours across night, weekend, and holiday shifts.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Childcare Educator/Preschool Room Leader
Young Academics
01.2020 - 08.2020
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Communicated with parents and other staff about student progress.
- Supervising team members while managing children throughout the centre
- Ensure building is stocked, cleaned and maintained
- Greeting and being the first point of contact for all parents and children
- Taking phone calls, emails and online enquiries
- Printing, copying and scanning confidential documents and file information
- EOD till procedures
Childcare Educator
First Steps Learning Academy
02.2019 - 01.2020
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Communicated with parents and other staff about student progress.
- Printing, copying and scanning confidential documents and file information
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Organized and supervised large and small group activities.
Childcare Educator
Gumnut Cottage Child Care Centre
06.2017 - 12.2018
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Communicated with parents and other staff about student progress.
- Printing, copying and scanning confidential documents and file information
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Organized and supervised large and small group activities.
Aged Care Worker
Coffs Harbour Nursing Home
08.2015 - 05.2016
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
- Facilitated smooth transitions between shifts by providing detailed handover reports on residents'' progress and needs.
Education
Cert III - Early Childhood Education
Cert III - Aged Care Nursing
Year 12 Certificate -
Gungahlin College
Canberra, ACT01.2014
Skills
- Professionalism and ethics
- Records management
- Complaint handling
- Client relations
- Data entry
- Staff education and training
- Xero Me, Kept Me App, Kindy Hub, Storypark, Deputy, Qik Kids
- Document control
- Scanora, Exact Dental, Itero, CEREC
Certification
- Cert III Early Childhood Education
- Cert III Aged Care Nursing
- Current First Aid, CPR, Anaphylaxis and Asthma Management
- Current National Police Check
- Current WWVP Card
Timeline
Commercial/Residential House Keeper
Revive Cleaning Group
06.2024 - 12.2024
Dental Nurse/Receptionist Administrator
Soul Dental
02.2024 - 06.2024
Dental Nurse/Receptionist Administrator
Mermaid Smiles
10.2023 - 02.2024
Dental Assistant/Receptionist Administrator
Bespoke Dental
02.2022 - 09.2023
Childcare Educator and Room Leader
Nido Early Learning School
05.2021 - 02.2022
Childcare Educator and Administrative Assistant
Busy Bees Childcare Centre
02.2021 - 05.2021
Creche Staff and Administration Assistant
Live Well Health Club
11.2020 - 02.2021
Childcare Educator/Preschool Room Leader
Young Academics
01.2020 - 08.2020
Childcare Educator
First Steps Learning Academy
02.2019 - 01.2020
Childcare Educator
Gumnut Cottage Child Care Centre
06.2017 - 12.2018
Aged Care Worker
Coffs Harbour Nursing Home
08.2015 - 05.2016
Cert III - Aged Care Nursing
Cert III - Early Childhood Education
Year 12 Certificate -
Gungahlin College
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