Passionate about community engagement and advocating for the health needs of individuals. Dedicated to assisting the community in gaining a deeper understanding of how Ambulance Victoria operates. Strive to educate and raise awareness among all members of the community about the challenges faced by both themselves and Ambulance Victoria.
Overview
7
7
years of professional experience
Work History
Operations - Major Events & Venues
Medical Edge Australia
Melbourne, Victoria
11.2023 - Current
The primary purpose of my position with Medical Edge Australia is the overall coordination of our team members for major events and venues throughout Victoria
Ensuring event management, team rostering, budgets and resourcing is provided to the deployment to events across Victoria
Support the administration and management of the Medical Edge Australia's Victorian workforce (200+ casual staff)
Effectively schedule and coordinate all events requiring First Aid & Medical Services
Facilitate planning meetings prior to the events with the client and other key stakeholders such as State Ambulance Services, Victoria Police, Stadium Management & Security to manage the risk and emergency management requirements
Coordinate the onsite deployment of First Aid and the Medical Services
Maintain and improve event revenue through effective client and account management
Regularly liaise with clients to plan event deployments ensuring their expectations are met
Attend and represent the organisation at planning meetings as required
Create manuals, plans, procedures and policies as required
Run Site Familiarisation Days (MCG)
Producing post event reports for clients and key stakeholders
Patient Care Report management & auditing
Operations Manager
1300MEDICS (Formally EventAid Pty Ltd)
03.2018 - Current
The primary purpose of my position with 1300MEDICS is the overall coordination of our Operations for Victoria
Ensuring event management, team rostering and the coordination of resourcing is provided to the deployment to events across Victoria
Support the administration and management of the 1300MEDICS workforce (500+ casual staff)
Effectively schedule and coordinate all events requiring First Aid & Medical Services
Facilitate planning meetings prior to the events with the client and other key stakeholders such as State Ambulance Services, Victoria Police, Stadium Management & Security to manage the risk and emergency management requirements
Coordinate the onsite deployment of First Aid and the Medical Services
Maintain and improve event revenue through effective client and account management
Regularly liaise with clients to plan event deployments ensuring their expectations are met
Attend and represent the organisation at planning meetings as required
Create manuals, plans, procedures and policies as required
Run Site Familiarisation Days (MCG)
Maintaining databases and spreadsheets
Producing post event reports for clients and key stakeholders
Patient Care Report management & auditing
Event Administrative Operations Coordinator
EventAid Pty Ltd
04.2018 - 07.2019
Responding to clients contact via email, telephone or in person
Preparation and development of proposals and quotes for new and existing clients
Producing post event reports for clients (as requested) detailing casualty types and numbers treated, Ambulance transports and any general issues as required
Supporting other office staff assisting with all administrative duties
Ensuring all EventAid resources are used effectively to the maximum benefit of EventAid and their clients
Attending planning meetings with clients or representing other managers as required
Production of a monthly reports
Developing, maintaining, and building strong and productive relationships with new and existing clients
Assisting in the allocation of human and physical resources to events
Education
Diploma - Leadership & Management
Swinburn University of Technology
01.2023
Certificate III - Non-Emergency Patient Transport
First Intervention
Melbourne
01.2021
VCE -
01.1993
Skills
Superior organisational skills
Ability to work well within a team
Ability to work individually
Passionate and determined all-rounder
Committed to positive outcomes
Ethics and integrity
Community engagement
Emergency management
Leadership Experience
Confident leadership style, being able to influence and develop decision making by using sound judgment and ethical behaviour
Exceptional ability to deliver high level customer service
Venue Manager for MCG for the previous 6 years
Commander for AFL Grand Final Parade 2022 & 2023
Commander for New Years Eve 2021, 2022 & 2023
Commander for Moomba 2022 & 2023
Referees
Penny Potter
Melbourne Cricket Club
Executive Manager Safety & Resilience
0404 465 546
Claude Walker
Medical Edge Australia
Managing Director
0413 100 047
Shannon Anderson
Event Aid
People & Culture
0421 838 864
Timeline
Operations - Major Events & Venues
Medical Edge Australia
11.2023 - Current
Event Administrative Operations Coordinator
EventAid Pty Ltd
04.2018 - 07.2019
Operations Manager
1300MEDICS (Formally EventAid Pty Ltd)
03.2018 - Current
VCE -
Diploma - Leadership & Management
Swinburn University of Technology
Certificate III - Non-Emergency Patient Transport
First Intervention
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