Amy Skimmings
Robina,Australia
Summary
Results-oriented and dynamic professional with a proven track record in leadership, social work, and management. With a diverse background spanning team leadership, social work, and managerial roles, I bring adaptability, patience, and an open-minded approach to every challenge; all while infusing a fun and energetic spirit into the work environment.
As a highly confident communicator, I am dedicated to fostering diversity and inclusion within teams and organizations. My experience includes working with children in out-of-home care and adults facing complex needs arising from trauma, disability, and various challenges. I excel in administering comprehensive support, utilizing my strong interpersonal skills to initiate difficult conversations proactively when necessary.
With a history of managing teams of up to 20 individuals, I have successfully overseen various aspects of team dynamics, including rosters, payroll, and WH&S compliance. My managerial expertise extends to running my own "from home" businesses, where I demonstrated proficiency in marketing, web design, graphic design, and overall business management.
In addition to my leadership and managerial roles, I have effectively collaborated with stakeholders at all levels to address and meet the diverse needs of clients. My commitment to excellence, coupled with a strategic approach, ensures the successful management of projects and initiatives.
Overview
5
5
years of professional experience
Work History
Caseworker
North Coast Community Housing
01.2023 - Current
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Assisted patients in accessing housing, financial assistance and other community resources.
Caseworker, Out of Home Care
CASPA
01.2021 - 01.2023
- Cultivated positive, trusting relationships with young people and community providers to promote effective coordination of resources.
- Proactively building and maintaining positive collaborative stakeholder relationships with other agencies, allied health professionals, plan managers, LAC's and NDIS planners
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Prepared reports for courts and participated in many court proceedings.
- Visited individuals in homes and attended group meetings to provide information on agency services, requirements and procedures.
- Secured housing, medical care and employment for clients by collaborating with various community agencies.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Team Leader, Out of Home Care
CASPA
04.2020 - 01.2021
- Led team of 14 members while providing exceptional care (OoHC) to 3 young people
- Coordinated weekly meetings for internal and external groups.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Implemented new working processes to deliver multiple improvements.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Managed and led activities promoting growth in mental, emotional and educational areas.
- Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings.
- Applied clinical and behavioral knowledge to maintain safety during crisis moments.
- Assisted in recruiting, hiring and training of team members.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
Theraputic Care Worker, Out of Home Care
CASPA
04.2019 - 04.2020
- Completed clear and concise documentation of youth behavior and actions.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Evaluated needs of youth and outlined measures to address.
- Assisted youth with daily tasks
- Attended treatment team meetings to discuss youth's mental and behavioral progress.
- Reported child abuse in accordance with legal standards of mandatory reporters.
Skills
- Proven leadership in managing diverse teams of up to 20 individuals
- Demonstrated adaptability, patience, and open-mindedness in varied roles
- Effective communication skills dedicated to fostering diversity and inclusion
- Experience in social work with both children in out-of-home care and adults with complex needs
- Entrepreneurial proficiency in running successful "from home" businesses
- Collaborative approach with stakeholders at all levels for client-focused solutions
Accomplishments
- Therapeutic Crisis Intervention (TCI) training
- Cultural Respect Reflection and Awareness training
- Trauma and attachment training
- ASIST suicide training
References
Brie Snow: Case worker and my previous manager (CASPA)
0431 984 734
Tess Kneipp: team member under my management (CASPA)
0423 304 154
Timeline
Caseworker
North Coast Community Housing
01.2023 - Current
Caseworker, Out of Home Care
CASPA
01.2021 - 01.2023
Team Leader, Out of Home Care
CASPA
04.2020 - 01.2021
Theraputic Care Worker, Out of Home Care
CASPA
04.2019 - 04.2020
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