Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Amy Smith

WEIR VIEWS,VIC

Summary

Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service efficiency and satisfaction. Adaptable student with knowledge of conflict resolution, customer communications, and order processing. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting. Hardworking Deli Clerk with [Number] years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Deli Clerk

Coles Supermarket
11.2022 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.

FRONT COUNTER / DRIVE THRU ORDER TAKING

MCDONALDS MELTON SOUTH
11.2020 - Current

FRONT COUNTER / DRIVE THRU ORDER TAKING

STOCK CONTROL, MCDONALDS, WESTERN RING ROAD
06.2020 - 10.2020

FLIPPERS SWIMMING
01.2016 - 01.2018
  • RUNNING PRESENTING
  • RUNNING PRESENTING STOCK CONTROL GENERAL
  • CLEANLINESS AWARDED ROOKIE OF THE MONTH
  • TRICKEY AVENUE SYDENHAM

Education

ST FRANCIS CATHOLIC COLLEGE
Melton West, VIC
10.2023

Skills

  • Customer Transactions
  • Information Updates
  • Machinery Upkeep
  • Food Safety Standards
  • Rotation Procedures
  • Cash Register Operation
  • Cleaning and Sanitizing
  • Preparing Food Items
  • Stocking and Replenishing
  • Proper Storage Procedures

Additional Information

  • AMY SMITH

Languages

Italian
Elementary

Timeline

Deli Clerk

Coles Supermarket
11.2022 - Current

FRONT COUNTER / DRIVE THRU ORDER TAKING

MCDONALDS MELTON SOUTH
11.2020 - Current

FRONT COUNTER / DRIVE THRU ORDER TAKING

STOCK CONTROL, MCDONALDS, WESTERN RING ROAD
06.2020 - 10.2020

FLIPPERS SWIMMING
01.2016 - 01.2018

ST FRANCIS CATHOLIC COLLEGE
Amy Smith