Amy Storer
Sydney, Kingsford,NSW
Summary
Outgoing, highly motivated, dependable individual with over 6 years’ experience in administration and customer service-based roles and with over 2 and half years in Accounts payable roles. With high attention to detail and strive to complete jobs the highest standard. Resourceful problem solver with a passion for customer service, with pervious experience in both written and face-to-face professional communication, EDV (Microsoft word, excel, PowerPoint), data entry systems as well as accounting systems such as IFS. Always keen to meet KPI's and deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Accounts Payable Clerk
The Clancy Group
01.2021 - 07.2024
- Reviewed new suppliers and created them on our IFS system ready for order placement and payments, collaborating with other departments to ensure we have correct documentation.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and queried / resolved disputes.
Sales Consultant
Morementum Pty
10.2020 - 01.2022
- Used knowledge of customer service skills, rough scripts and persuasive sales techniques to close sales whilst meeting client needs, in the power industry
- Supported in driving moral and momentum within the team resulting in individual and company targets and KPIs
Food and Beverage Team Leader- Thorpe Park
07.2019 - 11.2019
- Managed and motivated a diverse team ensuring high team morale and trained new starters
- Drove revenue & growth for the company by sticking to budgets and exceeding daily targets
- Provided excellent customer service, maintained high standards & handled complaints
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
Administrative Assistant
MPW Security Solutions
10.2018 - 07.2019
- Facilitated day-to-day operations, including staff recruitment, public relations and business development
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed day-to-day admin, including file organisation, spreadsheet development, report writing and document scanning
- Organising and sending employee rosters and arranging emergency cover when required
- Contacted external providers to ensure site was ready for security work to commence (radios, uniform, paperwork etc.)
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Accounts Payable Association
ECDL - Computing Qualification
A-Levels - Financial Studies
Park Academy West London Sixth Form
London 01.2018
GED -
Park Academy West London Sixth Form; Physcholoogy
London2018
GCSEs - English Language, Mathematics
Stockley Academy
01.2016
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- IFS Accounting Software
Hobbies and Interests
A keen runner currently training for my first 10k
Certification
- APA Technician Qualification Accounts Payable Assocation January 2024
Timeline
Accounts Payable Clerk
The Clancy Group
01.2021 - 07.2024
Sales Consultant
Morementum Pty
10.2020 - 01.2022
Food and Beverage Team Leader- Thorpe Park
07.2019 - 11.2019
Administrative Assistant
MPW Security Solutions
10.2018 - 07.2019
Accounts Payable Association
ECDL - Computing Qualification
A-Levels - Financial Studies
Park Academy West London Sixth Form
GED -
Park Academy West London Sixth Form; Physcholoogy
GCSEs - English Language, Mathematics
Stockley Academy