Amy Stubberfield
Bentley,W.A
Summary
I have recently completed my bachelor’s degree in Human Biology Pre Clinical at Curtin University. I am an organized and dependable person, successful at managing multiple priorities with a positive attitude. Willingness to learn and take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Front of House Staff
Mount Henry Tavern
12.2021 - 08.2023
- Ensured smooth flow of service during busy periods by effectively managing reservations and seating arrangements.
- Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
All rounder
Denham IGA express
11.2020 - 03.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Customer service agent/ Consultant
My Money House
06.2019 - 06.2020
- Booking client appointments and calendar management
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
Restaurant manager
Milano’s Italian
01.2018 - 05.2019
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Assistant Housekeeper
Firbush Point Field Centre (Edinburgh University)
09.2016 - 12.2016
- Enhanced room cleanliness by thoroughly inspecting and maintaining high standards for all areas of the property.
- Improved guest satisfaction by promptly addressing and resolving housekeeping concerns and requests.
- Maintained inventory levels for cleaning supplies, ensuring adequate stock for daily operations.
HR Admin Assistant
Pilbara Access
01.2014 - 01.2015
- Assisted with recruitment efforts, successfully filling open positions in a timely manner.
- Established strong relationships with external partners such as recruiters and employment agencies to enhance talent acquisition strategies.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
Education
Bachelor of Science - Human Biology Pre Clinical
Curtin University
Perth, WA11.2023
WACE -
Rossmoyne Senior High School
Rossmoyne, WA11.2012
Skills
- Interpersonal and Written Communication
- Laboratory Safety Protocols
- Data Analysis
- Organizational Skills
- Problem Solving
- Time Management
- Customer Relationship Management (CRM)
references
- Brodie McCreanor, Mount Henry Tavern, 0427 249 319
- Jackie Richards , Mount Henry Tavern, 0472627254
Timeline
Front of House Staff
Mount Henry Tavern
12.2021 - 08.2023
All rounder
Denham IGA express
11.2020 - 03.2021
Customer service agent/ Consultant
My Money House
06.2019 - 06.2020
Restaurant manager
Milano’s Italian
01.2018 - 05.2019
Assistant Housekeeper
Firbush Point Field Centre (Edinburgh University)
09.2016 - 12.2016
HR Admin Assistant
Pilbara Access
01.2014 - 01.2015
Bachelor of Science - Human Biology Pre Clinical
Curtin University
WACE -
Rossmoyne Senior High School
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