Amy Sullivan
Broadwater ,NSW
Summary
I am a creative, positive, person who is intrinsically motivated to do good! I love to see all people thrive and gain access to their goals through mentorship, support and community building.
I am a seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
16
16
years of professional experience
Work History
Owner
Small Town Goods
Ballina , NSW
2024.07 - Current
- Product development
- Costing and budgeting
- Maintaining product deadlines
- Ensuring continuity of product and highest product quality standards
- Liaising with clients and customers
- Deliveries
- Stock control and rotation
- Maintaining all NSW food and Handling and OHS standards
Venue Manager
Old Quarter Coffee Merchants
Ballina , NSW
2019.07 - Current
- Achieve revenue & profitability goals
- Lead, manage, support & motivate staff
- Plan, maintain, develop food standards & recipes & costing
- Develop, maintain systems and procedures
- Budgeting & costing
- Negotiating pricing with suppliers
- Ensuring and maintaining a 5 star customer experience and satisfaction
- Maintaining and systemizing compliance with all NSW food handling guidelines, DA and OHS
- Banking and wage tracking
- Merchandising
SLSO
Southern Cross Primary School
Ballina
2024.05 - 2024.05
- Support behavior of children and young people
- Work with children that need additional support
- Facilitate learning for children with disabilities and spectrum disorders
- Support learning & implementation of responsible learning
- Ensuring workplace health and safety
Restaurant Front of House Manager
Flock Espresso and Eats
Lismore
2015.03 - 2019.05
- Cash Handling
- Lead, manage and motivate staff
- Maintain standards for food and coffee, the customer experience & presentation
- Review, train and onboard staff
- Manage disable staff with disabilities
- Provide clear direction and effectively communicate expectations with staff to work to a collective goal and company standard
- Community building
Make up Artist and Trainer
Mecca Cosmetica
Melbourne , VIC
2008.05 - 2011.06
- Events management
- Make up application
- Working to a brief
- Extensive experience
- Training staff
- Strong familiarity with makeup industry standards
- Excellent grasp of cosmetology with regard to makeup application
- Strong multitasking and organizational abilities
- Superior knowledge of skin products
- Exceptional written and oral communication skills
- working to KPI's and commissions
Education
Certificate - Food And Safety
Food Safety First
Online2024-07
Diploma - Make Up Artistry
Gorgeous Cosmetics
Prahran, VIC2019-11
Certificate 2 Educational Support - Educational Support
Wollongbar TAFE
Wollongbar, NSW2019-09
Bachelor of Arts - Visual Arts
Southern Cross University
LismoreSkills
- Managing staff with varied disabilities and neurological divergence.
- Teachers educational support/ work experience in high needs unit at Southern Cross Primary Scool
- Regulatory Compliance
- KPI Management
- Budget Administration
- Labor Relations
- Marketing tactics
- Business Management
- Exceptional verbal and written communication
- Business Planning
- Budget Development
- Relationship Building
- Strategic Planning
- Hiring, onboarding and staffing
- Cash flow optimization
- Negotiation
- Community building
- Team building
Affiliations
• Rock climbing
• Weight lifting
• Hiking
• Breath work
• Music
• Cooking
• Drawing and painting
Accomplishments
- Up to date- Working With Children Check (#WWC1863120V)
- Completed all NDIS "Workers Orientation Modules"
- People in progress C.A.R.E training program 2008
- Diploma of makeup CUF50203 2006
- Jo Hogan award 2008 for achievement in sales and team work
- ArtExpress exhibition tour 2000
- Kadina High School- Outstanding Scholastic achievement award 1999
Timeline
Owner
Small Town Goods
2024.07 - Current
SLSO
Southern Cross Primary School
2024.05 - 2024.05
Venue Manager
Old Quarter Coffee Merchants
2019.07 - Current
Restaurant Front of House Manager
Flock Espresso and Eats
2015.03 - 2019.05
Make up Artist and Trainer
Mecca Cosmetica
2008.05 - 2011.06
Certificate - Food And Safety
Food Safety First
Diploma - Make Up Artistry
Gorgeous Cosmetics
Certificate 2 Educational Support - Educational Support
Wollongbar TAFE
Bachelor of Arts - Visual Arts
Southern Cross University
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