Amy Timbs

Focused Retail business Manager bringing 19 years of hands-on experience in the Appliance retail arena. A dependable and punctual individual with outstanding people management, data processing and delegation abilities. I thrive on building relationships & outstanding team culture.

Work loyally within a successful company, to build and grow business to it's highest capacity. Whilst maintaining a healthy and organic approach to work life balance.

• Coach, train and lead a team of store personnel to deliver outstanding performance across Customer, Operational and Financial measures.
• Selling across a wide diverse collection of appliances
• Ensure that every decision is viewed through the lens of the customers.
• Effectively managing change within the store.
• Managing between 5-20 staff
• Ensuring control procedures are followed and actively monitoring for breaches of policy.
• Ensuring staff are rostered to meet customer and business demands within the approved budget hours and in line with Agreement guidelines.
• Comply with, educate and direct others on all company policies and procedures and manage accountability.
• Actively participate in the recruitment process and manage the retention of store staff.
• Leading the delivery of Customer service in a complex retail environment.
• Understanding the key motivators and drivers of people working in your stores.
• Leading, coaching and training all staff across 24/7 rostering.

Super drawn into nature and all it has to offer.