Amy Totham
Brisbane,Queensland
Summary
Highly effective Veterinary Technician with thorough knowledge in anesthesia, surgery, emergency, hospital care and treatment administration. Proven history of building strong rapport with owners to provide seamless patient care and exceptional service.
Overview
10
10
years of professional experience
Work History
Managing and Observing the Treatment of Ongoing Patients; Boarding, Critical and Preventative.
Manly Road 24Hr Emergency Clinic
06.2019 - Current
- Providing follow up care via paper copy, emails, and phone calls
- Assisting Veterinarians in surgery, providing resources and treatment
- Conducting preliminary patient workups including gathering; patient history, descriptions of symptoms from owners and documenting presenting conditions
- Preparing surgical instrument packs and drapes for use in sterile environments
- Interactions with clients regarding animal health, questions and concerns, education on treatment protocol, administration, and general procedures
- Maintaining patient/client records, stock inventory, and clinic cleanliness
- Performing rounds and providing Veterinarians with status updates
- Well equipped with computer programs; smart flow, Vet Link, Vetstorias, and Covetrus (Ascend).
Special order, Inhome & Flooring expert
Bunnings Warehouse
08.2014 - Current
- Customer service, general cleaning, teamwork, team management, time management, phone assistance, working under pressure, handling money/cash register.
Managing and observing the treatment of ongoing patients; boarding, critical and preventative.
SuperVets – 24hr Emergency Clinic
01.2017 - 01.2019
- Providing follow up care via paper copy, emails, and phone calls
- Assisting Veterinarians in surgery, providing resources and treatment
- Maintaining patient/client records, stock inventory, clinic cleanliness, and order
- Performing rounds and providing Veterinarians with status updates
- Discussing treatment options with pet owners.
Education
Skills
- Intravenous, Intramuscular and Subcutaneous Injections
- Blood draw, running and transfusions
- Ventilation setup and monitoring
- Tick/Anti-venom administration
- Radiology
- Nail trimming
- Feline and Canine restraint
- Veterinary office administration duties
Attributes
- Safe Practices
- Time management
- Leadership Skills
- Flexibility
- Communication
- Patience
- Responsibility
Professional Development
- 2022 - Smart flow, Vetstorias and Covetrus (Ascend).
- 2021 - First Aid and Cardiopulmonary Resuscitation (CPR) Certificate
- 2019 – Vet link
- 2018 – Flooring, COS and special orders Expert
- 2017 – COS Training – Customer Ordering System, allowing customers to order a wider range of products.
- 2016 – Special Orders Entry Level– Enables customers to order off range or spare parts for products
References
- Paula Pangrazio, Vet Nurse at Animal Emergency Center (AEC), 3456 0500
- Brittaney Wyer, G4 Manager at Bunnings Manly West, 0421-821-623
Timeline
Managing and Observing the Treatment of Ongoing Patients; Boarding, Critical and Preventative.
Manly Road 24Hr Emergency Clinic
06.2019 - Current
Managing and observing the treatment of ongoing patients; boarding, critical and preventative.
SuperVets – 24hr Emergency Clinic
01.2017 - 01.2019
Special order, Inhome & Flooring expert
Bunnings Warehouse
08.2014 - Current
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