Amy Townend
Ripley,Australia
Summary
High-achieving, driven, versatile, focussed, & a collaborative sales specialist with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts.
Strong communication skills [verbal & written] and pays attention to detail. Self-motivated, driven and adaptable with a proven track record of exceeding goals. Bringing a range of industry experiences & insights but also expertise in marketing, sales and operations.
Consults with customers, builds strong relationships and increases sales numbers, client base & revenue.
My mission is to inspire, empower & connect.
I achieve this by making positive differences to businesses through facilitating partnerships & sourcing opportunities for growth & success and by creating great experiences for my clients, their customers and the business I represent - so together, we win.
Overview
24
24
years of professional experience
Work History
Business Development Consultant
BAKE GROUP
07.2023 - 10.2023
- Increase market share & brand awareness
- Focussed & targeted industries in retail, independent & chains stores such as: Grocery & Convenience, Party Supply, Discount Variety, Home & Giftware, Cake & Bake, Florists, Hospitality Providers
- Set-up, Implement & fine tune processes
- Outlined the design of new marketing material & proposals available in print, online, digital & mobile
- Promote product suite & brand names
- Designed a complete presentation solution and opportunity for future partners
- Implement new CRM
- Load new business leads
- Extensive management of data content
- Drive, Engage & Execute New Business
- Identify & create leads
- Set appointments by phone, email, social media & events
- Showcase products [via zoom or F2F]
- Register opportunities
- Assist with order enquiries
- Welcome & onboarding
- Learn & understand Industry & business intelligence
- Prepare and present sales tracking weekly
- Create 'how-to' templates for new partners
- Educate partners on systems & ROI
- Develop and nurture relationships with key stakeholders & influencers involved with ordering
- Provide relevant reports on business strengths and areas of potential improvement
Senior Business Development Manager
MENULOG PTY LTD QLD
02.2021 - 07.2023
- Won Star Liquor which was 100 new locations in QLD
- Consistently achieved 95% or higher for KPI
- Identify leads for hospitality/food businesses
- Setting meetings to sign them onto Delivery Service
- Complete contract paperwork for new clients
- Onboard, educate & activate partner
- Work closely with internal partners to identify target areas, cuisines and restaurants
- Work closely with the broader sales team to maximize restaurant growth across Australia
- Prepare and present sales reports as required
- Monitor and report on competitor activity and keep current of market trends locally
- Focussed on top tier accounts as well as chains such as Metcash Group [IGA, Foodlands,Friendly Grocer], Star Liquor, LMG
- Upsell value add features
- Develop and nurture relationships with key stakeholders and influencer
- Planning, development, rollout, and ongoing management of Menulog’s Restaurant Delivery Service
- Skilled in communicating and obtaining an alignment with Senior Leadership and internal business partners to successfully achieve targets monthly
- Drive, motivate and support team members across the national sales team
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Kept meticulous client notes and updated account information in company databases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Facilitated business by implementing practical networking techniques.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Prepared sales presentations for clients showing success and credibility of products.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Senior Customer Acquisition Manager
TRIGGER GROUP [DoorDash Contract]
08.2020 - 02.2021
- Consistently bringing between35-45 new partners onboard per month
- Identify leads for hospitality/food businesses
- Setting meetings to sign them onto delivery Service
- Complete contract paperwork for new clients
- Monitor and report on competitor activity and keep current of market trends locally
- Introduced major partner through Metcash Group [IGA, Foodlands, Friendly Grocer]
- Designed online menus & pricing matrixes for new businesses
- Be available to activate and train new restaurants to use DoorDash
- Drive, motivate and support team members across the local sales team DoorDash
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Communicated product quality and market comparisons by creating sales presentations.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Completed documentation smoothly to finalize sales.
- Drove team revenue totals by bringing in top sales numbers.
- Utilized persuasive sales techniques to convert leads into sales.
- Attracted customers and generated sales using promotional materials.
- Tracked and measured sales activity using mobile technology, reporting sales from field.
- Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Built relationships with customers using strong persuasion and active listening skills.
- Completed daily cold calling and outreach to build sales pipeline.
Key Accounts Manager
EAT FIRST [prev Order-In]
06.2019 - 08.2020
- Build relationships at multiple levels within a business
- Develop pitches, proposals and tenders
- Clearly articulate, present & convince client key stakeholders of ROI with partnering with Order-In
- Coordinate product demonstrations and trials with clients
- Register attendees at demonstration
- Suggest & implement innovative approaches to win large accounts by: Partnerships with external parties, conferences, staff meals, pantry options
- Coordinate with Customer Care and Supplier Managers to craft solutions
- Ensure revenue growth to ensure continuation of orders and future opportunities to remain TOM
- Built and maintained strong client relationships to drive business growth.
- Analyzed key competitors to respond to competitive threats.
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Supported sales and reporting for large and medium-sized accounts.
- Developed and delivered presentations to key customers to position products and services.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Met existing customers to review current services and expand sales opportunities.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Informed customers of promotions to increase sales productivity and volume.
- Developed, maintained and utilized diverse client base.
- Presented professional image consistent with company's brand values.
- Contributed to team objectives in fast-paced environment.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Attended monthly sales meetings and quarterly sales trainings.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Consulted with businesses to supply accurate product and service information.
- Set and achieved company defined sales goals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
BDM / Winback Manager
NEXGEN AUSTRALIA
03.2015 - 06.2019
- Manage 3-5 Business Development Consultants & the accounts that they had not been able to sell.
- Re-visit, reinvigorate & re-sell product suites
- Develop, promote, implement & grow lead
- Build, nurture, strengthen & develop opportunities
- Provide weekly & monthly sales pipeline reports & revenue tracking for each BDM to the Regional Sales Manager
- Present and develop cost-effective communication solutions to the client within the SME market for SEQ
- Support Inbound & MVF Live Chat nationwide
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Represented company and promoted products at conferences and industry events.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Kept meticulous client notes and updated account information in company databases.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Compiled product and customer data to generate informed profit projections.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Prepared sales presentations for clients showing success and credibility of products.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Facilitated business by implementing practical networking techniques.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Developed product demonstrations and presentations for customers.
- Communicated product quality and market comparisons by creating sales presentations.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Developed detailed plans based on broad guidance and direction.
- Managed senior-level personnel working in marketing and sales capacities.
Regional Business Development Manager
FISHER PRINT, WICKLIFFE Nz & GEON Nz PRINT
04.2013 - 03.2015
- Collaborated with marketing team to develop successful marketing strategies.
- Developed CRM database of qualified leads through referrals, cold calling, direct mail, email campaigns and networking.
- Built customer acquisition strategy, generating monthly growth
- Gathered customer needs and worked with product development teams to implement changes based on feedback.
- Provided sales support for new and inactive customers, increasing sales volume
- Analyzed monthly sales to identify product lines needing additional promotion, maximizing profits
- Generated new business with marketing initiatives and strategic plans.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Kept meticulous client notes and updated account information in company databases.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Prepared sales presentations for clients showing success and credibility of products.
Internal & External Sales Rep
YELLOW PAGES GROUP
01.2004 - 01.2010
- Achievers Club 2005
- Developed working relationships with partners to merge and exchange consumer information and marketing data.
- Researched and identified possible new accounts for sales development.
- Teamed with partners to close deals for sales development.
- Performed effective online demonstrations to prospects
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.
- Attended monthly sales meetings and quarterly sales trainings.
- Built relationships with customers and community to promote long term business growth.
- Developed, maintained and utilized diverse client base.
- Stayed current on company offerings and industry trends.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Set up new accounts, established customer credit and set up payment methods.
- Used CRM software to maintain detailed contact logs and account records.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Developed and implemented sales strategies to increase customer loyalty and retention.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Monitored industry news and trends to stay up-to-date on competitive landscape.
- Utilized data and analytics to identify target markets and understand customer needs.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
- Presented professional image consistent with company's brand values.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved or exceeded company-defined sales quotas.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Contributed to event marketing, sales and brand promotion.
- Met existing customers to review current services and expand sales opportunities.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Helped customers in determining design and layout of sold and spec ads.
- Sold non-traditional advertising in niche publications, commercial publications, digital platforms, and direct mail formats.
- Created and presented media and advertising packages to prospective customers.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Made outbound calls to existing customers to upsell advertising packages.
- Directed copy preparation, proof evaluation and layout enhancement for advertising materials.
- Directed creative aspects of advertising campaigns.
- Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Listened attentively to client feedback to create stronger relations and shape business.
- Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
- Developed innovative and creative sales pitches to expand prospect understanding of company.
- Planned and prepared advertising and promotional material to increase sales of products or services and work with customers, company officials and advertising agencies.
Call Centre Operator Inbound & Outbound
PHONEplus 2000 Ltd
08.2001 - 01.2004
- Assisted customers by answering questions and responding to inquiries.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Responded to customer requests for products, services, and company information.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Recommended products to customers, thoroughly explaining details.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Promoted available products and services to customers during service, account management, and order calls.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Processed debit and credit card and electronic check payments.
- Boosted customer service satisfaction ratings through consistent quality control.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Trained new personnel regarding company operations, policies and services.
- Sought ways to improve processes and services provided.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Cross-trained and provided backup support for organizational leadership.
- Cross-trained and backed up other customer service managers.
Acquisitions Manager
I.C.P. Ltd [AppCo Direct/AmEx Contract]
04.2000 - 01.2001
- Received 2nd in Australasia for Direct Marketing
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Used scripts or persuasive sales techniques to convince clients
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Completed documentation smoothly to finalize sales.
- Drove team revenue totals by bringing in top sales numbers.
- Met or exceeded sales quotas
- Attracted customers and generated sales using promotional materials.
- Assisted customers with questions and inquiries to provide information regarding credit card accounts.
- Built strong relationships with customers to increase retention and loyalty.
- Recommended products and services to meet customers' credit card and banking needs.
- Met customers in homes and businesses to discuss and demonstrate products.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Put together sales proposals and contracts.
- Managed all field sales and service promotions
- Increased sales and customer satisfaction through personalized servicing.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Mentored and guided employees to foster proper completion of assigned duties.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees
- Led team by answering complex customer questions and mentoring personnel one-on-one.
Education
Bachelor of Music Education - Music Degree
Auckland School of Music
Auckland, Nz2001
Bachelor of Music Education - Teaching Degree [Primary]
Auckland Teachers College
Auckland, Nz2001
Diploma of Music, Entertainment & Business - Diploma of Music & Business
Southland Institute of Technology
Southland, Nz1998
Skills
- Account Management, Business Development, Relationship Accounts, New & Existing customers, Retention, Reduce Churn, Partnership Accounts, Key Account Management, Acquisition New Business, Territory Management
- Lead Generation, Prospecting, Cold-Callings, Door Knocking, Email, Phone, Networking, Direct, B2B, Appointment Setting,
- Sales Presentations, Product Demonstrations, Consultations, Planning, Sales Cycle, Time Management, Needs Analysis, Closing techniques
- Salesforce Management, CRM, Verbal and Written Communication, Negotiations, process
- Forecasting, Tracking, Pipeline, Growth Customer Base & Growth of Revenue, Goals, KPI, Performance, Targets, industry & market trends info
Additional Information
With over 20 years of experience in sales and business development, I am passionate about building lasting relationships with businesses of all shapes and sizes supporting their success & growth. By reflecting on market trends and having resiliency, I believe I could contribute to the success of your business.
Some of my core competencies & sales abilities include:
- Hunter - Identifying, pursuing & acquiring new business opportunities
- Nurturer - Managing key accounts to maintain & grow across product suites
- Farmer - Providing customer centric solutions & collaborating with cross-functional teams to ensure continued business growth and a great experience with P2C processes
- PEP both professionally & personally - setting achievable strategies & goals to drive success
- Excellent time-management skills.
- Active communication & engagement [LSCPA]
- Skilled in needs analysis, negotiation & closing
- Completed the University of Sydney, Women in Leadership Course: Foundation Skills
I enjoy working for a business where:
- There are opportunities to partner, network & grow
- It is challenging, fast-paced & multi-faceted
- There is a passionate team of talented, supportive & skilled professionals
- A business empowers & enables me to continue to make positive differences
- staff are acknowledged, rewarded & recognized for success
- Staff are engaged, supportive & customer centric
I am driven, passionate, honest and fierce, but also have fun and enjoy the challenges involved in what I do.
I have always been considered to be successful & professional in all my roles and this has been highlighted by my success into the Achievers’ Clubs at Yellow Pages Nz and Nexgen Australia.
I have been recognised with various awards throughout my employment and received the award for 2nd in Australasia for Direct Marketing whilst working as a contractor for American Express [AppCo Direct], Quarterly, Monthly & Annual Sales [YPG] Quarterly & monthly awards [Nexgen] Achievers Trips with Nexgen & YPG
I am often told that I am a force to be reckoned with and the one to chase when securing accounts & businesses and some of my recent accomplishments are winning: Star Liquor Group [Menulog] •Tom's Confectionery [Bake Group] • Total Food Equipment Nz [Bake Group] • Party Source Perth [Bake Group] • Jackpot Dining [Menulog] • i-Dumpling [Menulog] • Comuna Cantina Group [Menulog] •iGA independents [DoorDash, Menulog & BakeGroup]
My mission is to inspire, empower & connect.
I achieve this by making positive differences to businesses through facilitating partnerships & sourcing opportunities for growth & success and by creating great experiences for my clients, their customers and the business I represent - so together, we win.
Information
I am able to Communicate & Collaborate, I create great relationships through effective communication - building trust & rapport with all different stakeholders involved in the decision-making processes. I have the ability & skills to navigate and facilitate expectations by listening, learning, understanding & influencing and I am able to competently manage any conflicts that may arise, whilst being considerate to both the needs & requirements of the individual & the business
I consistently maintain a high level of detail, pride, Passion, drive to focus & strategise to be successful, and with my passion to help businesses grow & be successful - I ensure that the business goals are delivered upon and the customer experience is positive & memorable.
Whether it’s identifying the key components that will take a client onto the next level of success, or seeing how a new product can help make more profit, or by simply having the curiosity to Learn, Grow and Develop all of these empower me to create & explore more opportunities.
I have a keen interest in understanding what makes a business tick and how I can be an effective partner in their growth and success. I believe that by leveraging my skills and expertise, I can help your business achieve its goals and transform its perspectives.
I am a big believer in nurturing and acknowledging your business relationships whether they are internal or external customers or both.
A lot of success in business comes down to one's ability to build and maintain extraordinary relationships.
Those who excel at nurturing their business relationships are in constant demand, others are attracted to them like a moth to a flame resulting from their exceptional ability to develop a meaning and real connection with others.
Success in business and life is often attributed to the connections we create with others and the degree to which we are able to give, receive and acknowledge.
As I continually expand my abilities as a professional, I will develop greater capacity to impact the people around me across all segments: family, friends, colleagues & clients.
Which should result in increased opportunity to advance me both professionally & personally in positive ways.
With continuous effort, constant learning & improvement processes such as constructive feedback & reflection - will all play a part in enabling me to impact & empower others’ to make informed decisions for better opportunities
My mission is to inspire, empower & connect.
I achieve this by making positive differences to businesses through facilitating partnerships & sourcing opportunities for growth & success and by creating great experiences for my clients, their customers and the business I represent - so together, we win.
Timeline
Business Development Consultant
BAKE GROUP
07.2023 - 10.2023
Senior Business Development Manager
MENULOG PTY LTD QLD
02.2021 - 07.2023
Senior Customer Acquisition Manager
TRIGGER GROUP [DoorDash Contract]
08.2020 - 02.2021
Key Accounts Manager
EAT FIRST [prev Order-In]
06.2019 - 08.2020
BDM / Winback Manager
NEXGEN AUSTRALIA
03.2015 - 06.2019
Regional Business Development Manager
FISHER PRINT, WICKLIFFE Nz & GEON Nz PRINT
04.2013 - 03.2015
Internal & External Sales Rep
YELLOW PAGES GROUP
01.2004 - 01.2010
Call Centre Operator Inbound & Outbound
PHONEplus 2000 Ltd
08.2001 - 01.2004
Acquisitions Manager
I.C.P. Ltd [AppCo Direct/AmEx Contract]
04.2000 - 01.2001
Bachelor of Music Education - Music Degree
Auckland School of Music
Bachelor of Music Education - Teaching Degree [Primary]
Auckland Teachers College
Diploma of Music, Entertainment & Business - Diploma of Music & Business
Southland Institute of Technology
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