Summary
Overview
Work History
Education
Skills
Timeline
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Amy Toye

Summary

I am a dynamic and customer-focused person with a proven track record at The Cheesecake Shop, adept at maintaining high standards of cleanliness and service in fast-paced environments. Excelled in teamwork and problem-solving, enhancing customer satisfaction and operational efficiency. Skilled in using POS systems and providing attentive service, demonstrating a friendly, positive attitude and attention to detail.

Overview

3
3
years of professional experience

Work History

All Rounder

The Cheesecake Shop
04.2023 - Current
  • Kept workspace and the shop clean and presentable
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Made sure products are up-to-standard to sell
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Helped customers find what they are looking for, and used my ability to customise things to fit what they are wanting.


Front of House Employee

Waterfront Thai
07.2021 - 12.2021
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Education

Mountain Creek State High School
Mountain Creek, QLD
11-2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail

Timeline

All Rounder

The Cheesecake Shop
04.2023 - Current

Front of House Employee

Waterfront Thai
07.2021 - 12.2021

Mountain Creek State High School

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Amy Toye