Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
BUSINESS DEVELOPMENT MANAGER
GMP Pharmaceuticals
Huntingwood, NSW
05.2022 - Current
Negotiated and closed long-term agreements with new clients in assigned territory.
Approaching clients across Australia and overseas, strengthening relationship with clients, enhance their satisfaction with the products and services.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Monitored market trends and competitor activities to identify areas of potential opportunity.
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Work with brand owners, provide OEM /Manufacturing services in R&D, production, regulatory affairs & packaging solution.
Coordinated cross-functionally with headquarters,other teams and third parties to execute projects smoothly and efficiently
Consulted, supported clients regarding Regulatory Affairs, Product Registration to help them enter specific markets successfully.
Attended exhibitions, conferences organized within Australia and overseas.
Sales Manager
BTL AESTHETICS
HO CHI MINH CITY , VIET NAM
01.2015 - 02.2020
Established and cultivated solid business relationships with new or existing customers.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Resolved customer issues quickly to close deals and boost client satisfaction.
Met with clients who are owners of clinics, spas, hospitals. Delivered presentations,educated on product and service features.
Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Demonstrated products - aesthetics devices to show potential customers benefits and advantages and encourage purchases.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Evaluated performance against goals and implemented appropriate development plans.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Prepared sales presentations for clients showing success and credibility of products.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Clinical Specialist
Becton Dickinson BD Medical
HO CHI MINH , VIET NAM
01.2013 - 12.2014
Conducted routine assessments of staff engagement, consumer engagement and integrity of individualized clinical supports.
Collaborated with supervisory staff to support quality and integrity by conducting insulin injection assessments.
Visited assigned accounts, identified and trained clinical champions and established relationships with key decision makers.
Gave presentations to conference attendees, clinicians and administrators.
Evaluated, recommended and implemented new tools, presentations, techniques and delivery platforms for training and communication.
Put together and distributed information to non-clinical teams regarding potential customer questions or concerns.
Collaborated with healthcare team to support continuity of care and coordination of services.
Interviewed patients to obtain medical information, measure vital signs and take weight and height.
Sales Representative
Roche Diagnostics Corporation
HO CHI MINH , VIET NAM
01.2006 - 12.2012
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Managed customer accounts to secure customer satisfaction and repeat business.
Retained excellent client satisfaction ratings through outstanding service delivery.
Utilized CRM software to manage customer accounts and track performance metrics.
Negotiated contracts with clients and developed relationships with key personnel.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Developed and implemented marketing plans to increase brand awareness and drive sales.
Maintained current knowledge of evolving changes in marketplace.
Recorded accurate and efficient records in customer database.
Quoted prices, credit terms and other bid specifications.
Attended monthly sales meetings and quarterly sales trainings.
Contributed to event marketing, sales and brand promotion.