Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Amy Wallis

Hemmant,QLD

Summary

Seasoned Operations Manager and talented leader with 8 1/2 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

14
14
years of professional experience

Work History

Operations Manager/NHVAS Maintenance Officer

Parkwood Transport
01.2016 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed efficient teams of up to 30 employees.

Bookkeeper

Rose Engine Reconditioning
01.2010 - 01.2012
  • Maintained and processed invoices, deposits, and money logs.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reconciled and corrected issues with financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
  • Implemented new accounting processes to decrease spending and work flow downtime.

Education

High School Diploma -

Deception Bay High School
Deception Bay, QLD
2004

Skills

  • Program Administration
  • Maintenance Planning
  • Marketing
  • Document Control
  • Incidents Management
  • Health and Safety Compliance
  • Performance Monitoring
  • Customer Relationship Management (CRM)
  • Schedule Management
  • Management
  • Staff Development
  • Organizational Management
  • Audit Management
  • 1-stop Proficient
  • Containerchain Proficient
  • MS Proficient
  • Verbal and Written Communication
  • Fleet Dispatch
  • Skilled in Freighttracker
  • Transportation Management Systems
  • Route Optimization
  • Logistics Management
  • Tariff Coding System
  • Safety Standards
  • Team Management
  • Customs Compliance
  • Shipping Documentation
  • Carrier Negotiations
  • Supply Chain Management
  • Report Preparation
  • Critical Thinking and Analysis
  • Regulatory Compliance
  • Safety Compliance
  • Hazard Prevention
  • Risk Assessment
  • Compliance Training
  • Compliance Monitoring
  • Document Review
  • Site Inspection
  • Licensing Regulations
  • Critical Thinking
  • Attention to Detail
  • Multitasking Abilities
  • Vehicle maintenance reports
  • Maintenance knowledge
  • Logistical operations
  • Daily operations oversight

Accomplishments

  • Supervised team of [Number] staff members.

Languages

English
Native or Bilingual

Timeline

Operations Manager/NHVAS Maintenance Officer

Parkwood Transport
01.2016 - Current

Bookkeeper

Rose Engine Reconditioning
01.2010 - 01.2012

High School Diploma -

Deception Bay High School

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Amy Wallis