Amy Walters
Yangebup,WA
Summary
I am a Provisional Psychologist committed to making a positive impact in the lives of individuals facing psychological challenges. With a keen focus on evidence-based practices and a deep understanding of the complexities of human behaviour, I am adept at fostering resilience and promoting holistic well-being. My strong communication skills, coupled with a compassionate and culturally sensitive approach, enable me to effectively collaborate with diverse populations and contribute meaningfully to therapeutic interventions. I am eager to leverage my expertise and continue learning and growing in the field of psychology. I am a empathetic support Worker with sensitive and compassionate approach. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organisational skills. Excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Secure Care Worker
Department Of Communities
02.2024 - Current
- Enhanced patient well-being by providing personalized care and support tailored to individual needs.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Collaborated with healthcare professionals to develop customized care plans for optimal patient outcomes.
- Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
- Monitored patient health, reporting any changes or concerns to healthcare professionals promptly.
- Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
- Maintained detailed records of patient care, documenting progress and areas requiring further attention from healthcare professionals.
- Built strong relationships with clients to deliver emotional support and companionship.
Residential Youth Worker
Anglicare WA
11.2023 - Current
- Assist young people in progressing their case plans, including accessing longer-term, safe, secure accommodation
- Enhanced youth development by implementing individualized care plans and engaging in therapeutic activities.
- Improved residents'' emotional well-being through compassionate counselling and support during challenging situations.
- Provide practical support and advocacy to young people as deemed appropriate and agreed
- Facilitate the learning of independent living skills
- Develop and facilitate life-skills activities and recreational/leisure activities for residents
- Maintain accurate notation in logbooks and diary
- Contributed to a supportive residential atmosphere by modeling healthy behaviors and boundaries for residents to emulate.
Volunteer Instructor
Standing Strong
05.2020 - Current
- Provide a support system for both children and parents
- Present empowering, supportive, and uplifting programs at high schools around Perth
- Support instructors during the term-based programs
- Provide constructive feedback to participants and offer guidance for improvement
- Motivate and encourage participants to exceed their personal goals
- Adapt teaching methods to accommodate individual needs and varying abilities
- Ensure an inclusive and supportive learning environment
- Monitor and track participant progress, adjusting lesson plans and guidance accordingly
- Manage class dynamics, promoting discipline, respect, and a positive atmosphere.
Clinical Trial Research Assistant
Perron Institute
09.2019 - Current
- Support the Clinical Trials Coordinator in preparing applications for private ethics committees and the esteemed University of Western Australia Human Research Ethics Committee
- Assess the eligibility of participants for clinical trials
- Prepare informed consent documentation, explain study procedures, obtain informed consent, and ensure participants are well-informed about their involvement
- Plan participant study visits, efficiently coordinating logistics and notifying participants of scheduling
- Prepare laboratory kits for specified study visits
- Actively gather participant questionnaire data and enter it into the appropriate database
- Enter trial visit activity and other research-related data into databases.
Medical Receptionist/Intake officer
Head Office Health
05.2021 - 10.2023
- Manage the front desk and reception area to create a positive first impression
- Uphold strict patient confidentiality
- Manage billing and payments through the practice management software and Xero
- Receive and convey messages through written correspondence, phone calls, and emails
- Assist in preparing materials for educational and therapeutic programs
- Participate in team meetings and contribute to case discussions
- Efficiently manage the front desk operations and address inquiries in a timely manner.
- Streamline appointment scheduling for improved patient flow and reduced wait times.
- Coordinated with multiple departments to ensure seamless client onboarding experience.
- Conducted thorough assessments of client needs and made appropriate service recommendations.
Nanny
Dr Lisa Redgrave and Dr Duncan Taylor
09.2017 - 05.2021
- Care for two girls aged 3 and 5
- Encourage independence and adaptability
- Provided attentive care and nurturing relationships.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Managed children''s schedules effectively.
- Implemented creative learning strategies tailored to each child''s interests and abilities.
- Provided nutritious meals and snacks according to ensuring balanced nutrition for growing bodies.
Clinic Clerk/Receptionist
Perron Institute
07.2008 - 05.2021
- General front clinic reception
- Preparation of clinic lists, including ordering hospital medical records
- Preparation of patient bulk bill accounts for transmission to Medicare via Genie
- Data entry of patient details, with experience in both File Maker and GENIE management systems
- Preparation of mailouts from the Institute
Outside School Hours Educator
Whitford’s Chipmunks
09.2016 - 05.2017
- Provided safe, fun, and effective care for children under supervision
- Develop and uphold relationships with the children, parents, school community, and staff
- Completed the food and nutrition component of the National Quality Standards Framework
- Preparation for centre accreditation, which consequently achieved Exceeding in all seven areas
- Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
Education
Graduate certificate in Child and Adolescent Mental Health -
Victoria University
Melbourne, VIC09.2023
Bachelor of Psychology -
Curtin University
Perth, WA11.2022
Vast Nutrition - Food And Nutrition
Vast Nutrition
09.2022
Standing Strong Instructor - Mental Health
Standing Strong
07.2020
Certificates 3 and 4 in Fitness - Personal Training
Australian Institute of Fitness
07.2008
Skills
- High-level communication skills
- Confident and friendly phone manner
- Excellent organisational and time management skills
- Able to work autonomously and in a team environment
- Punctual, reliable, and resourceful
- Growth mindset
- Conflict resolution
- Ability to solve problems effectively
- Strong work ethic
- Active listening
- Cultural Sensitivity
- Behavioural support
Certificates
- Therapeutic Crisis Intervention
- Creating Sanctuary
- Impact of Trauma on Children and Youth
- Cultural Responsiveness and Culturally Safe Practices
- NDIS Worker Screener Check Exp:04/12/2028
- Working With Children Check
Publications
I am in the process of publishing my undergraduate dissertation with the guidance of my dedicated supervisor, Patrick J.F. Clarke. This research experience has solidified my interest in the academic aspects of psychology and the potential for research to inform and improve clinical practice.
References
- Orietta Simons, Head Office Health – Managing Director, 94381976
- Georgie Holbeche, Perron Institute – Supervisor, 0429997737
- Lisa Taylor - Mother, Nanny, 0422170373
Timeline
Secure Care Worker
Department Of Communities
02.2024 - Current
Residential Youth Worker
Anglicare WA
11.2023 - Current
Medical Receptionist/Intake officer
Head Office Health
05.2021 - 10.2023
Volunteer Instructor
Standing Strong
05.2020 - Current
Clinical Trial Research Assistant
Perron Institute
09.2019 - Current
Nanny
Dr Lisa Redgrave and Dr Duncan Taylor
09.2017 - 05.2021
Outside School Hours Educator
Whitford’s Chipmunks
09.2016 - 05.2017
Clinic Clerk/Receptionist
Perron Institute
07.2008 - 05.2021
Graduate certificate in Child and Adolescent Mental Health -
Victoria University
Bachelor of Psychology -
Curtin University
Vast Nutrition - Food And Nutrition
Vast Nutrition
Standing Strong Instructor - Mental Health
Standing Strong
Certificates 3 and 4 in Fitness - Personal Training
Australian Institute of Fitness
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