Amy Ward
Chinchilla,QLD
Summary
Proven barmaid and waitress with a track record of delivering top-notch customer service at Chinchilla Bowls Club. Excels in beverage preparation and efficient multitasking, ensuring high standards of cleanliness and customer satisfaction. Demonstrates exceptional reliability and the ability to build rapport with patrons, contributing to a positive dining experience.
Overview
8
8
years of professional experience
Work History
Barmaid
Chinchilla Bowls Club
Chinchilla 4413 QLD, QLD
06.2017 - Current
- Greeted guests with friendliness and professionalism.
- Provided excellent customer service while maintaining an upbeat attitude throughout shift.
- Effectively multitasked within fast-paced environment.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Restocked and cleaned counter and service stations throughout shifts.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Waitress
Chinchilla Tourist Park
Chinchilla 4413 QLD, QLD
03.2020 - 12.2024
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Stocked service areas with supplies during slow periods.
- Developed positive relationships with regular customers through friendly conversation.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Operated industrial mixers and other food processing machinery to support kitchen operations.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Monitored food temperature during storage and preparation to adhere to food safety standards.
- Served food during catered events or banquets as requested by supervisors or chefs.
Education
Maitland Grossmann High
East Maitland NSWSkills
- Maintaining stock
- Beverage preparation
- Bar equipment operation
- Building rapport
- Cleanliness and hygiene
- Efficient multitasking
- Reliability and punctuality
- Money handling
- Cash handling expertise
- Responsible alcohol service
- Professional appearance
- Plate carrying techniques
Timeline
Waitress
Chinchilla Tourist Park
03.2020 - 12.2024
Barmaid
Chinchilla Bowls Club
06.2017 - Current
Maitland Grossmann High
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