Amy Watson
Brisbane,QLD
Summary
I have worked for 10 plus years interacting with different banks on behalf of customers who have experienced insolvency. I have worked closely with clients who have experienced hardship or required assistance with budgeting, savings plans. This experience has allowed me to work closely with other team members to problem solve and provide the best outcome for the client.
Overview
10
10
years of professional experience
Work History
Website Developer
Woosh Foods
Eight Mile Plains, QLD
03.2023 - 06.2023
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
- Created custom e-commerce solutions, increasing online sales for multiple clients.
- Reviewed website development.
- Optimized company's website.
Case Manager Supervisor
Bill Butler
Eight Mile Plains, QLD
05.2015 - 03.2023
- Provided ongoing support to case managers in crisis situations, guiding them through problem-solving strategies and promoting best practice approaches.
- Played a key role in the development and implementation of organizational policies and procedures related to case management, ensuring alignment with best practice standards.
- Managed budgetary responsibilities for the case management department, ensuring optimal allocation of resources based on client needs and program goals.
- Collaborated with interdisciplinary teams to develop holistic care plans addressing all aspects of clients'' lives.
Sales Consultant
Debt Cutter
Capalaba, QLD
05.2013 - 05.2015
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Skills
- Front-End Development
- Troubleshooting
- Website optimization
- Content Management Systems
- Great customer service skills
Languages
English
Professional Working
Timeline
Website Developer
Woosh Foods
03.2023 - 06.2023
Case Manager Supervisor
Bill Butler
05.2015 - 03.2023
Sales Consultant
Debt Cutter
05.2013 - 05.2015