Amy Werthmuller

Coordinate and oversee the delivery of in-home and community support services in line with individual care plans.

Ensure timely and appropriate allocation of care workers to meet client needs, preferences, and service requirements.

Respond promptly to client enquiries, changes in care needs, and service adjustments

Develop and maintain efficient staff rosters, ensuring optimal coverage and continuity of care.

Manage last-minute changes such as sick leave or shift cancellations and arrange replacement staff as required.

Monitor staff workloads, travel time, and availability to ensure cost-effective scheduling.

Supervise, support, and coordinate care workers, including onboarding, training support, and performance feedback.

Ensure care workers comply with policies, procedures, and relevant legislation (e.g., WHS, NDIS Practice Standards, Aged Care Standards).

Maintain up-to-date records of care worker availability, competencies, and compliance documentation (e.g., police checks, First Aid).

Act as the central contact point between clients, families, care workers, and health professionals.

Build and maintain strong, respectful relationships with clients from diverse backgrounds, ensuring culturally safe and person-centred support.

Handle service complaints and feedback with professionalism and a problem-solving approach.

Ensure services are delivered within funding guidelines (e.g., NDIS, HCP, CHSP)

Support implementation of service improvements and contribute ideas for better efficiency and client outcomes.

Establish & provide a welcoming classroom for arrange of adults from all backgrounds with all different needs.

Develop and deliver engaging, inclusive, and culturally sensitive training sessions aligned with curriculum and competency requirements.
Adapt teaching strategies and materials to accommodate learners’ different learning styles, cultural backgrounds, and abilities.
Design and document fair and valid assessments in accordance with the relevant training package or accredited course.
Use flexible assessment methods to meet the needs of diverse learners while ensuring compliance with assessment standards.
Provide constructive and timely feedback to learners to support their development and achievement
Build positive relationships with students from diverse cultural and socio-economic backgrounds.
Identify and address individual learner needs, including providing additional support or referring to appropriate services.
Foster an inclusive, respectful, and safe learning environment that values diversity and promotes equity.

Fostered a nurturing environment promoting social, emotional, and cognitive development in young children.

Built strong long lasting relationships with children & their families

Implemented quality care and routines to suit each individual needs

Implemented strong observations- implementing better practices based on observation and working with children and families to ensure their development was being fostered and meet

Implemented strong professional relationships working with colleagues & other Educators

Showed Empathy and warmth, Child first approach.

• Supported fellow educators by sharing best practices and resources for effective early childhood education strategies.
• Supported children with special needs, creating customized learning strategies to accommodate various abilities.
• Boosted children''s social skills development through group projects and collaborative games.
• Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.