Amy Wigman
Perth,WA
Summary
Veterinary nurse with 5 years experience in a private practice Veterinary clinic. My area of expertise is building a strong rapport with owners to provide seamless pet care and exceptional customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Veterinary Nurse
Leeming Vet Clinic
11.2018 - Current
- Prepared, sterilized and maintained medical instruments and equipment.
- Reduced stress levels of hospitalized animals through continuous monitoring, comfort measures, and appropriate environmental adjustments.
- Administered prescribed medications to patients under direct supervision of veterinarians, ensuring proper dosages and adherence to treatment plans.
- Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
- Facilitated seamless transitions between appointments by efficiently prepping examination rooms for each new patient visit.
- Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
- Answered owner animal health questions and advised on best care practices.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
Baker, Self Employed
Sweet Tooth Macarons
11.2012 - 01.2020
- Decorated cakes, cupcakes and macarons according to customer requests.
- Increased production efficiency through effective time management and multitasking during the week.
- Prepared frostings and other toppings for cakes and macarons.
- Followed food safety standards when handling ingredients.
- Processed customer orders and payment transactions.
- Developed recipes for new products and improved existing recipes.
- Cleaned and maintained kitchen equipment and oven.
- Worked flexible hours across night, weekend, and holiday shifts.
- Delivered and set up cakes for weddings
- Attended markets on Saturday's to sell macarons and build my business through interacting with the community.
Waitress
Miss Maud Cockburn
01.2015 - 11.2018
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Operated cash register to record transactions accurately and efficiently.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Opened, shelved and merchandised new products in visually appealing and organized displays.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Answered customer questions about products.
- Managed efficient cash register operations.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Performed daily checklists for cleaning floors, wiping down glass cabinets and disposing of rubbish.
Counterhand
Miss Maud Morley
11.2009 - 10.2012
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Adhered to company dress code and grooming standards for a professional appearance at all times.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Trained newly hired employees on routine tasks and customer service.
- Handled cash transactions accurately.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Improved customer satisfaction by providing efficient and courteous service at the counter.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Apprentice Chef
Azure At The Mezz
03.2009 - 08.2009
- Operated commercial cooking and baking equipment in support of head chef.
- Managed opening and closing shifts
- Prepared ingredients for dishes between service
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Controlled the cold section during service, this included salads and entrees.
- Cleaning duties
- Worked mornings, afternoons, nights and weekends.
Education
Certificate IV Veterinary Nursing -
South Metropolitan TAFE
Bentley, WA2018
Certificate III Tourism -
North Metropolitan Tafe
Joondalup2010
Certificate III Hospitality - Hospitality
North Metropolitan Tafe
Joondalup2009
Senior Secondary Certificate of Education -
Ballajura Community College
Ballajura2008
Skills
- Great communication
- Customer service
- Teamwork
- Attention to detail
- Organised
- Time management
- Work ethic
Certification
Certificate IV Veterinary nursing
Certificate III Tourism
Certificate III Hospitality
References
Dr Lise Ashton
0403 228 129
Whitley Gilbert
0467 979 732
Timeline
Veterinary Nurse
Leeming Vet Clinic
11.2018 - Current
Waitress
Miss Maud Cockburn
01.2015 - 11.2018
Baker, Self Employed
Sweet Tooth Macarons
11.2012 - 01.2020
Counterhand
Miss Maud Morley
11.2009 - 10.2012
Apprentice Chef
Azure At The Mezz
03.2009 - 08.2009
Certificate IV Veterinary Nursing -
South Metropolitan TAFE
Certificate III Tourism -
North Metropolitan Tafe
Certificate III Hospitality - Hospitality
North Metropolitan Tafe
Senior Secondary Certificate of Education -
Ballajura Community College
Similar Profiles
Melissa Mei Chen LiuMelissa Mei Chen Liu
Head Registered Veterinary Technician /Shift Supervisor at Toronto Veterinary Clinic (Sister Clinic of Eglinton Hwy 10 Vet Clinic)Head Registered Veterinary Technician /Shift Supervisor at Toronto Veterinary Clinic (Sister Clinic of Eglinton Hwy 10 Vet Clinic)
AUBREY WESTAUBREY WEST
Student Shadow at TriCounty Animal Clinic & West Liberty Vet ClinicStudent Shadow at TriCounty Animal Clinic & West Liberty Vet Clinic
Lance ShawLance Shaw
Store Manager/Tech at Folsom Hardware/Folsom Vet ClinicStore Manager/Tech at Folsom Hardware/Folsom Vet Clinic
MUSFIKA BINTE ZAMANMUSFIKA BINTE ZAMAN
Project Support Officer at Anjia Property SettlementProject Support Officer at Anjia Property Settlement
LUKE ARRAN BARRASSLUKE ARRAN BARRASS
Electrical Trade Assistant at Mineral ResourcesElectrical Trade Assistant at Mineral Resources