Amy Wilkinson
Albury,NSW
Summary
I consider myself to be a Bright, enthusiastic and experienced worker offering a wide range of skills and experience attained from various industries including food service, management and creativity based industries. Dedicated and confident, I can offer great communication and service to both staff and patron. I am a mother of two boys under 10 and have extensive experience in all things related to motherhood. I have been fortunate enough to have stayed in the working industry throughout my motherhood journey and can offer significant work experience in many areas. Creating a skill set that can be beneficial in many roles is important to me. I can multitask well and work under pressure. I am professional, make friends easily and consider myself an easy person to get along with.
Overview
10
10
years of professional experience
Work History
Food Service Supervisor
VAMPS
LAVINGTON, NSW
03.2023 - 10.2024
- Run daily shifts during food service and preparation.
- Follow strict protocol in cleanliness/food service hygiene and trained other staff in the same procedures and practices.
- Scheduled staff shifts and created rosters efficiently covering the workload and did not overwork the staff.
- Developed menus, logos, recipes and promotional material.
- Ordered stock needed to maintain adequate stock levels.
- Coordinated special events such as birthdays and promotional events
- To the best of my ability, catered to requests according to customer specifications.
- Operated a fully gluten-free separate kitchen carefully ensuring to not cross contaminate.
- Prepared, Cooked and served food and meals, efficiently and quickly using various equipment including grill, fryer, oven, pans, flame elements and more. Gained experience and confidence in preparation of meal ingredients, cutting and dicing using handheld knives and powered cutters. My cooking was often complimented and requested by regular customers.
- Substantial experience waitressing and customer table service.
- Revieved and prepared take-away and pick up orders via food delivery apps and phone orders efficiently in a timely manor.
- Confidently operated POS and till orders, money handling, answering phones, counter service, vendor dealings and cleaning roles to facilitate restaurant operations
- Delivered food prep training to other employees.
Make up Artist
FreeLance
Sunshine Coast, Qld
11.2020 - 11.2022
- Provided makeup application guidance according to client preferences.
- Crafted individual looks for events like weddings, birthdays and photoshoots.
- Maintained top hygiene and industry standard cleanliness while working on several separate faces concurrently.
- Applied corrective makeup techniques to cover blemishes, dark circles, and anything else my client wanted enhanced/corrected.
- Ran events, photo shoots, fashion runway.
- Worked efficiently and professionally with high end makeup artists on movies such as : Pirates of the Caribbean 5.
- The experience of being a make-up artist of taught me a lot about human interaction and how to talk to different people according to their body language.
- Collaborated with hairstylists, photographers, and other professionals in the industry.
- Handled appointment booking, canceling and rescheduling.
Online Business Owner
DEAD PRETTY
Sunshine Coast
05.2016 - 09.2021
- Created an online company to help women love themselves all over the world. I started with an idea and dedicated my time into marketing and successfully advertising my products alongside.
- Created and managed website content, merchandise sales and forums all at once. I handled product descriptions, customer reviews, and promotional materials.
- Conducted research on event management and broke into event planning and executed several very successful women’s events.
- Advertised these events through ticket sales and online marketing strategies I researched and applied.
- I learnt a lot and became a dedicated goal driven earner.
- Organized digital advertising campaigns on various platforms such as Google Ads, Facebook Ads, and Instagram Ads.
- Created designed and produced my own merchandise selling a substantial amount in the short space of time.
- Monitored customer feedback on social media and email, learning how to efficiently and conveniently settle concerns or diffuse complaints or arguments amongst customers.
Manager
Lovisa
Sunshine Coast, Qld
07.2014 - 11.2016
- Worked with initiative to successfully Increase overall customer happiness and improve sales.
- Was responsible for reporting self and staff performance for senior management.
- Opened several flagship stores in various cities and trained staff members to become solid members of a team.
- Along with management, I also worked the floor as a retail consultant and helped customers successfully find exactly what they were looking for.
Education
Bachelor of Arts - Make-up Artistry
AICD
Brisbane09-2017
Skills
- Food presentation
- Food preparation
- Communication
- Makeup Artistry
- Efficiency
- Great Customer service
- Cooking
- Online social interaction and knowledge
- Cleaning and hygienic practice
- Organisation
Interests
- Cooking and meal development
- Customer service
- Learning new skills
- Beauty and makeup
- Event planning and execution
- Design
- Decor
- Creativity
Certificates and Qualifications
- RSA (responsible service of alcohol)
- FULL DRIVERS LICENCE
- OWNS AND DRIVES OWN CAR
- FOOD SERVICE AND HANDLING
- BACHELOR IN MAKEUP ARTISTRY
- CERT 3 HOSPITALITY including units
SITXCCS006- Provide service to customers
SITXFSA001 -Use hygienic practices for food safety
SITXFIN001- Process financial transactions
SITHFAB002 - Provide responsible service of alcohol
SITHFAB005- Prepare and serve espresso coffee
Timeline
Food Service Supervisor
VAMPS
03.2023 - 10.2024
Make up Artist
FreeLance
11.2020 - 11.2022
Online Business Owner
DEAD PRETTY
05.2016 - 09.2021
Manager
Lovisa
07.2014 - 11.2016
Bachelor of Arts - Make-up Artistry
AICD