Amy Williams
Urraween,QLD
Summary
Goal-oriented retail professional with a strong commitment to safety, exceptional customer service, and effective communication skills. Experienced in working with complex print and copy equipment, collaborating in a team environment, and delivering outstanding results. Seeking an entry-level mining position to apply my diverse skill set and contribute to a safe and productive work environment. Excited to bring my dedication, adaptability, and attention to detail to the mining industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Officeworks
12.2020 - Current
- Delivered exceptional customer service with a friendly demeanour, resulting in increased repeat business and positive feedback from customers and management.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive and safe team environment.
- Regularly managing Print & Copy service area, working efficiently in a fast paced environment and using complex equipment. Frequently completing complex orders within a timely manner.
- Demonstrated people leadership and safety management operating within the occupational health and safety guidelines
- Worked to meet or exceed special targets for special donations and specific product promotions such as the Smith Family, Children's Hospital Foundation and the Literacy & Numeracy Foundation.
Retail Sales Associate
Gypsies Tramps & Thieves
10.2020 - 12.2020
- Utilise customer service and sales skills to identify customer needs, recommend suitable products and increase sales in store and online.
- Was responsible for opening and closing of business independently.
- Managed efficient cash register operations including eftpos and POS systems.
Defence Force Work Experience
Australian Defence Force
10.2019 - 10.2019
- Attended work experience in the Army, during this time participated in Weapons Training Simulations Systems, conducting physical fitness assessments and successfully completing theoretical tasks and exams.
- Awarded Most Outstanding Student during the 11th Brigade Gallipoli Barracks Defence Work Experience Program.
Education
Urangan State High School
Urangan, QLD11.2021
Skills
- Exceptional knowledge on Workplace Health and Safety policies and procedures
- Strong work ethic with a high priority on meeting deadlines with high focus
- Effective communication skills both verbal and written
- Strong problem solving and time management skills
- Ability to work autonomously as well as in a team environment
- Maintaining and working with complex equipment in Print and Copy
Certification
- National White Card (CPCWHS1001)
- C Class License
- Working towards other relevant certifications such as First Aid, Safe Working at Heights and Confined Spaces.
References
- Mihai Staimberg - Officeworks Store Business Manager
Ph: 07 4197 9500 | Email: herveybay.manager@officeworks.com.au
- Monique Turner - Officeworks POS & Print and Copy Coordinator
Ph: 07 4197 9500 | Email: herveybay.manager@officeworks.com.au
- Amanda Wilkinson - Owner of Gypsies Tramps & Thieves
Ph: 0412 052 985 | Email: amandawilkinson@live.com.au
Timeline
Retail Sales Associate
Officeworks
12.2020 - Current
Retail Sales Associate
Gypsies Tramps & Thieves
10.2020 - 12.2020
Defence Force Work Experience
Australian Defence Force
10.2019 - 10.2019
Urangan State High School
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