Xinran (Amy) Hu
Melbourne,VIC
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Dedicated to welcoming customers and providing comprehensive service. A quick learner, who will develop in-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Private Tutor
AUSSTARS EDUCATION PTY LTD
03.2023 - Current
- Met with parents to discuss student progress and address concerns.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
- Used positive reinforcement, repetition, and review to help students master challenging material.
Club Representative
MCCC
03.2023 - Current
- Participated in coordination of events for 2000+ patrons
- Established working relationships with patrons by organizing various events.
- Assisted in creating written, video and image content for marketing channels.
- Greeted event participants and provided engaging experience.
- Handled patron inquiries and suggestions courteously and professionally.
School Captain
Ivanhoe Girls' Grammar School
12.2021 - 12.2022
- Lead and worked cohesively with a team of prefects, holding weekly, productive meetings.
- Communication in a compassionate and appropriate manner with students, staff, guests of the school and wider school community.
- Coordinated schedules, timelines and logistics for events, including weekly assemblies for 800+ participants and installation of a school water feature.
- Representation of the school in media and community events, such as ANZAC Day Services, Anglican Schools Australia services and an interview appearance in the Queen's Platinum Jubilee.
Sushi Artisan/Server
SUSHI SUSHI
01.2021 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Handled customer inquiries and suggestions courteously and professionally.
- Prepared high-quality seafood, rice and ingredients for sushi.
- Placed orders to restock items before supplies ran out.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Committee Member
Diamond Valley Relay For Life
02.2019 - 02.2020
- Attended fortnightly committee meetings to propose, discuss and advance meaningful discussions regarding event logistics.
- Active contribution to ensure the smooth sailing of the event and a wholesome experience for participants on the day.
- Raised a grand total of $135,669.69 towards cancer research.
Education
Bachelor of Science -
University of Melbourne
Parkville, VIC2025
High School Diploma -
Ivanhoe Girls' Grammar School
Ivanhoe, VIC2022
Skills
- Customer Relations
- Product Knowledge
- Computer Proficiency and Microsoft Office
- Event Coordination
- Communication skills
- Leadership experience
- Multilingual
Certification
Duke of Edinburgh Bronze Award.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
French
Professional Working
Timeline
Private Tutor
AUSSTARS EDUCATION PTY LTD
03.2023 - Current
Club Representative
MCCC
03.2023 - Current
School Captain
Ivanhoe Girls' Grammar School
12.2021 - 12.2022
Sushi Artisan/Server
SUSHI SUSHI
01.2021 - 12.2022
Committee Member
Diamond Valley Relay For Life
02.2019 - 02.2020
Bachelor of Science -
University of Melbourne
High School Diploma -
Ivanhoe Girls' Grammar School
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