Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Amy Yates

Bentleigh East

Summary

Graduated high school with a VCE certificate in 2024, focused on work and building a career in 2025 by advancing from Crew Coach/Trainer to Manager at a McDonald's Restaurant. University Student and McDonald's Manager in 2026.

Overview

3
3
years of professional experience

Work History

McDonald's Crew Trainer/Manager in Training

McDonald's
03.2022 - Current
  • Cross-trained existing employees to maximize team agility and performance.
  • Taught new team members correct procedures for all areas of operations.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Set positive example for team members by providing high-quality, efficient service.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Education

High School Diploma -

Bentleigh Secondary College
Bentleigh East, VIC
12-2024

Skills

  • Team leadership and supervision
  • Training documentation
  • Food preparation
  • Delegating work
  • Time management
  • Team collaboration and maintaining organisation
  • Active listening and communication
  • Responsible for running workplaces and teams

Interests

  • Participating in team sports including AFL and cricket, from 2017 and 2019 respectively
  • Avid reader of all genres
  • Learning about history, specifically modern history, through different mediums such as books, documentaries, interviews, and photographs

Timeline

McDonald's Crew Trainer/Manager in Training

McDonald's
03.2022 - Current

High School Diploma -

Bentleigh Secondary College

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Amy Yates