Amy Petherick
Kununurra,WA
Summary
Dynamic Retail Associate with a strong focus on customer engagement and a proven track record of enhancing the shopping experience. Demonstrates exceptional communication skills and a calm approach to managing routine operations while effectively addressing unique challenges. Known for delivering tailored product recommendations that not only meet but exceed customer expectations. Committed to driving sales and executing customer service initiatives that foster loyalty and boost revenue.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
VA Fashions
Kununurra, Western Australia
08.2023 - Current
- Adhered to loss prevention policies, identifying and reporting potential security issues.
- Bagged or packaged purchases and wrapped gifts.
- Helped customers by answering questions and locating merchandise.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Organized displays to attract customers and promote sales.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Answered customer inquiries regarding product features, pricing, and availability.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Operated point-of-sale systems accurately to process payments from customers.
- Operated Centrepay based sales including book work and computer system.
- Steamed and ironed clothing ready to be put on shelves
- Worked the kids clothing section along with the adults and put out stock in both.
Retail Sales Associate
Bushcamp surplus store
Kununurra, Western Australia
01.2018 - 08.2023
- Arranged and displayed merchandise to promote sales.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
- Helped customers by answering questions and locating merchandise.
- Assisted customers with finding the right product for their needs.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Prepared merchandise for purchase or rental.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Organized displays to attract customers and promote sales.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Completed transactions in an efficient manner while providing excellent customer service.
- Bagged or packaged purchases and wrapped gifts.
Education
High School Diploma -
Guildford Grammar School
Perth, WA11-2023
Skills
- Department reset
- Point of sale systems
- Sell souvenirs
- Brand representation
- Product demonstrations
- Dispute mediation
- Friendly and outgoing
- Fashion sense
- Phone etiquette
- Calm demeanor
- Teamwork
- Data entry
Affiliations
- Babysitting
- Work experience at Guildford grammar prep school
- Numerous extra curricular activities
- Frequent outdoors explorer
Accomplishments
- Honor role at Guildford grammar in 2022
- 2 consecutive years of national competion particpation for robotics engeneering and programing with Lego Leauge at East Kimberley Collage
- Guildford Grammar Hockey champions for senior girls team.
Languages
English
Professional
References
References available upon request.
Timeline
Retail Sales Associate
VA Fashions
08.2023 - Current
Retail Sales Associate
Bushcamp surplus store
01.2018 - 08.2023
High School Diploma -
Guildford Grammar School