Amzad Hussain Fahim
Eastlakes,NSW
Summary
Offering excellent communication skills and ability to quickly learn new systems and processes. Brings customer-focused approach and ability to handle multiple tasks simultaneously. Ready to use and develop organizational and customer service skills in [Desired Position] role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Car Rental Agent
Hertz Car Rental
12.2024 - 04.2025
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Enhanced company revenue by upselling additional services and insurance packages to clients.
- Managed customer queries efficiently via phone calls or emails, resulting in prompt issue resolution and satisfied clientele.
Crew Member
McDonald's
08.2024 - 11.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Fuel Station Attendant
Padma Filling Station
09.2023 - 07.2024
- Contributed to a strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
- Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
- Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
Delivery Driver
Uni Fresh
02.2024 - 06.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Sales Assistant
Tascoo Super Shop
08.2023 - 04.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Computer Science -
Waratah Institute
Sydney, NSW08-2027
IELTS [ Language Testing ] Got Band : 7 - English
HEXAS
SYLHET ,3100, BANGLADESH04-2024
High School Diploma -
SKISC
SYLHET ,3100, BANGLADESH03-2023
Skills
- Strong multitasking
- Vehicle knowledge
- Car maintenance awareness
- Rental market
- Rental transactions
- Cash handling
- Teamwork
- Customer service
- Cleaning and sanitizing
- Decision-making
- Active listening
Certification
- Licensed Have Australian full driving licence
Timeline
Car Rental Agent
Hertz Car Rental
12.2024 - 04.2025
Crew Member
McDonald's
08.2024 - 11.2024
Delivery Driver
Uni Fresh
02.2024 - 06.2024
Fuel Station Attendant
Padma Filling Station
09.2023 - 07.2024
Sales Assistant
Tascoo Super Shop
08.2023 - 04.2024
Bachelor of Computer Science -
Waratah Institute
IELTS [ Language Testing ] Got Band : 7 - English
HEXAS
High School Diploma -
SKISC
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