Ané-Mari Olivier
Perth,WA
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
COMPASS GROUP
01.2024 - Current
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Streamlined inventory management for reduced waste and improved cost control.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Improved order accuracy through meticulous data entry and verification processes.
- Assisting in Centralised ordering for sites and stocktake reports run.
- Tracked orders and notified customers of status or potential delays.
Catering Administrative Assistant/Supervisor
COMPASS GROUP
12.2021 - 10.2023
- Managed calendar by scheduling appointments, events and meetings with customers
- Assisted with scanning, printing, copying and assembling reports and documents
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Developed and updated tracking spreadsheets for process monitoring and reporting
- Organized spaces, materials and catering support for internal and client-focused meetings
- Using Microsoft Office to create spreadsheets and power point presentations.
Catering Supervisor
COMPASS GROUP
05.2019 - 12.2020
- Working collaboratively in large team; training and inducting new team members
- Undertook compliance audits in Work Health and Safety and food handling practices
- Maintained close working relationships with head chefs and site managers
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues
- Coordinated kitchen activities with front-of-house staff for seamless and service.
Catering Utility Worker
COMPASS GROUP
11.2018 - 05.2019
- Provided high quality customer service to clients and stakeholders
- Kitchen hand duties-assisted with food preparation and cleaning of the kitchen and dining areas
- Observed established health and safety regulations to safeguard teams and guests
- Communicated with customers to promptly resolve complaints and address inquiries
- Kept work area clean, neat, and well-stocked to maximize productivity
- Delivered excellent customer service to support company reputation and patron satisfaction.
Domestic Cleaner
AERISON
01.2018 - 11.2018
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Operated electronic backpack vacuums and floor sweepers
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
- Washed and put away kitchen dishes, utensils and glassware.
Business Outreach
BLUE SKY TELECOM
03.2017 - 07.2017
- Proactively secured new business opportunities via telephone and email communication
- Data entry and preparation of sales reports
- Computerized office activities, maintained customer communications, and tracked records through delivery
- Maintained personnel records and updated internal databases to support document management
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Private Nanny
Self - Employed
01.2013 - 12.2016
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
- Encouraged social interactions through playdates, group outings, and community events.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Provided safe transportation to and from school, extracurricular activities, and other events.
Customer Service Representative
BAKERS DELIGHT
01.2012 - 01.2013
- Extensive in-depth brand and product knowledge to support customer needs and achieve daily KPI targets
- Promotion of new products and campaigns
- Ensured a high standard of store presentation and cleanliness in line with OHS food safety standards
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Participated in team meetings and training sessions to stay informed about product updates and changes
- Trained staff on operating procedures and company services.
Education
High School Diploma -
St. Marks Anglican Community School
12.2010
Skills
- Written and Verbal Communication
- Customer Service
- Computer Proficiency
- Problem-Solving Abilities
- Microsoft Office Suite
- Appointment Scheduling
- Data Entry
- Data Collection
- Timesheet Processing
- Team Building and Leadership
Certification
- Class C Manual Driver's License – Full
- Food Safety Supervisors Certificate
- Responsible Service of Alcohol Certificate
- WHS Statutory Supervisors Skills Set Certificate
Timeline
Logistics Coordinator
COMPASS GROUP
01.2024 - Current
Catering Administrative Assistant/Supervisor
COMPASS GROUP
12.2021 - 10.2023
Catering Supervisor
COMPASS GROUP
05.2019 - 12.2020
Catering Utility Worker
COMPASS GROUP
11.2018 - 05.2019
Domestic Cleaner
AERISON
01.2018 - 11.2018
Business Outreach
BLUE SKY TELECOM
03.2017 - 07.2017
Private Nanny
Self - Employed
01.2013 - 12.2016
Customer Service Representative
BAKERS DELIGHT
01.2012 - 01.2013
High School Diploma -
St. Marks Anglican Community School
Similar Profiles
Nafissa NouicerNafissa Nouicer
Cleaning and Catering Account Deputy Manager at Compass GroupCleaning and Catering Account Deputy Manager at Compass Group
NETHAJI S NETHAJI S null
Commi 2 at Compass GroupCommi 2 at Compass Group
Simran KaurSimran Kaur
Line Cook at Compass GroupLine Cook at Compass Group
Craig AshbrookeCraig Ashbrooke
Project Manager - Remote Mine Site at Compass GroupProject Manager - Remote Mine Site at Compass Group
MUSFIKA BINTE ZAMANMUSFIKA BINTE ZAMAN
Project Support Officer at Anjia Property SettlementProject Support Officer at Anjia Property Settlement