Phuong Le
Sydney,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Consultant
Swarovski
07.2023 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Maintained organized, presentable merchandise to drive continuous sales.
Waitress/Cashier
Pho Noodle House
07.2022 - 05.2023
- Process customer payments by credit, debit card; gift cards and cash
- Inquire about guest experience and smooth customers' issues
- Answering phone calls regarding reservations, menu questions and business information
- Take to-go order by phone or in person
- Coordinate with other staff regarding customers' special request
- Fill in for hostess as needed and assist with dining room arrangements.
Volunteer
Legacy Foundation
04.2022 - 04.2022
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Approached members of community to initiate conversations and encourage purchases of products, profits made from project is then used to support veteran families.
- Assisted program manager with planning and fundraising responsibilities.
Volunteer
Exodus Foundation
03.2022 - 03.2022
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Volunteer Coordinator
MWLP-Linking Youth (St Vin De Paul Auburn)
10.2021 - 10.2021
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Worked with leadership staff and special committees to define volunteer mission and set standards.
- Developed volunteer policies and procedures, codes of conduct and volunteer standards.
- Performed general housekeeping and cleaning tasks.
- Coordinated food packages for disadvantaged individuals and families.
Cashier
Hungry Jack's
11.2020 - 04.2021
- Worked as a team with other cashiers and service staff in taking and packing customers' orders
- Delivered good customer service and helped answer all customers' questions about menu items
- Executed cash and credit transactions, ensuring transaction totals matched recorded receipt total.
Education
Bachelor's degree - Data Science
University of New South Wales
Sydney, NSW12.2025
High School Certificate -
Strathfield Girls High School
Strathfield, NSW09.2022
Skills
- Behavior Management Techniques
- Cultural Sensitivity
- Cleaning Requirements
- Care Planning
- Reading Skills
- Safety Awareness
- Age-Appropriate Activities
- Social and Academic Development
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Elementary
Certification
Certificate II in Business Services:
- Contribute to Health and Safety of self and others.
- Use business technology.
- Deliver a service to customers.
- Communicate in the workplace.
- Participate in environmentally sustainable work practices.
- Use digital technologies to communicate remotely.
- Create electronic presentations.
Additional Information
Paid Working With Children Check
Timeline
Sales Consultant
Swarovski
07.2023 - Current
Waitress/Cashier
Pho Noodle House
07.2022 - 05.2023
Volunteer
Legacy Foundation
04.2022 - 04.2022
Volunteer
Exodus Foundation
03.2022 - 03.2022
Volunteer Coordinator
MWLP-Linking Youth (St Vin De Paul Auburn)
10.2021 - 10.2021
Cashier
Hungry Jack's
11.2020 - 04.2021
Bachelor's degree - Data Science
University of New South Wales
High School Certificate -
Strathfield Girls High School
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