Summary
Overview
Work History
Education
Skills
Languages
Availability
Certification
Timeline
Generic

Ngo Yen Vy

Mansfield Park

Summary

Compassionate and dedicated carer with experience in providing high-quality support to older adults and individuals with disabilities. Skilled in personal care, mobility assistance, and emotional support, ensuring clients' comfort and independence. Possessing a strong knowledge of aged care standards, infection control, and person-centered care. Currently pursuing a Diploma in Community Services with a Certificate III and IV in Individual Support and Ageing Support. Seeking a fulfilling role to apply expertise and continue making a positive impact on clients' lives.

Overview

1
1
Certification

Work History

Intern

St Louis Nursing Home
11.2024 - 12.2024
  • Supported residents with personal care and mobility needs
  • Assisted with recreational and social activities to promote engagement
  • Gained hands-on experience in dementia care and behavioral strategies
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Assisted clients with daily living activities, including bathing, dressing, and grooming
  • Provided mobility support, ensuring safety during transfers and ambulation
  • Assisted with meal preparation and feeding, considering dietary needs
  • Monitored clients' health conditions and reported concerns to supervisors
  • Fostered companionship and emotional support, enhancing clients' well-being
  • Maintained accurate care records and complied with privacy regulations

Support Worker

AWR Op-Shop
01.2025 - Current
  • Assisted in training new staff members on company procedures and practices enabling their smooth integration into the workplace environment.
  • Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
  • Contributed to a positive work environment through active participation in team-building activities and events.
  • Enhanced customer satisfaction by providing timely and efficient support to clients.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

Certificate III in Individual Support -

Australian Ideal College

Certificate IV in Ageing Support -

Australian Ideal College

Diploma of Community Services -

Australian Ideal College
02-2025

Skills

  • Personal care and hygiene support
  • Falls prevention and mobility assistance
  • Dementia care and behavioral support
  • Supporting independence and well-being
  • Effective communication and empathy
  • Risk assessment and safety procedures
  • Record-keeping and care documentation
  • Cultural awareness and diversity inclusion
  • Daily living support
  • Health and safety awareness

Languages

Fluent in English and Vietnamese

Availability

Willing to work flexible shifts, including weekends and nights

Certification

Diploma of Community Services
Australian Ideal College

Certificate IV in Ageing Support
Australian Ideal College

Certificate III in Individual Support
Australian Ideal College


APF National Police Check

Certificate of Vaccination (Covid-19 and Flu)

Hand hygiene for Clinical healthcare workers

Basics of Infection Prevention and Control in Aged Care


Timeline

Support Worker

AWR Op-Shop
01.2025 - Current

Intern

St Louis Nursing Home
11.2024 - 12.2024

Certificate III in Individual Support -

Australian Ideal College

Certificate IV in Ageing Support -

Australian Ideal College

Diploma of Community Services -

Australian Ideal College

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