Ana Cvetkovic
West Hoxton
Summary
Proactive and detail-oriented professional with experience at Interpreters On Site, adept in reception management and fostering positive client interactions. Demonstrated ability to streamline office operations and enhance organisational efficiency. Skilled in phone operation and appointment setting, ensuring high levels of client satisfaction and operational excellence.
Overview
2
2
years of professional experience
Work History
Receptionist Administrator
Interpreters On Site
05.2023 - Current
- Managed approximately 30 incoming calls, directing clients to individuals addressing specific needs.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Streamlined invoice operations
Childcare Assistant
Little Peter's Child Care - Work Experience
11.2022 - 12.2022
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Education
Bachelor of Business/ Bachelor of Law - Business And Law
University of Technology Sydney
Sydney, NSW01-2030
Skills
- Reception management
- File organisation
- Phone operation
- Appointment setting
- Scheduling appointments
Languages
Serbian
Full Professional
Bosnian
Full Professional
English
Native or Bilingual
Timeline
Receptionist Administrator
Interpreters On Site
05.2023 - Current
Childcare Assistant
Little Peter's Child Care - Work Experience
11.2022 - 12.2022
Bachelor of Business/ Bachelor of Law - Business And Law
University of Technology Sydney
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