Ana Da Silva
Mount Cotton,Queensland
Summary
Experienced and detail-oriented finance and HR professional seeking the Accounts Receivable Officer position at Sheldon College. Bringing extensive experience in managing financial transactions, ensuring accuracy and integrity of accounts, and providing exceptional customer service. Motivated HR Manager with background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Focus on remaining competitive among industry companies by creating desirable culture and programs.
Overview
28
28
years of professional experience
Work History
HR Manager and Finance Manager
Prime Provisions Pty Ltd
01.2018 - Current
- Managed all aspects of financial transactions including accounts receivable/payable, ensuring accuracy and timely invoicing
- Resolved billing and collections disputes, maintaining effective cash flow management
- Produced financial statements and detailed management reports on company’s financial status
- Liaised with external organisations including ATO and Superannuation Funds, ensuring compliance and efficient financial operations
- Trained and supervised new staff, ensuring adherence to financial policies and procedures.
- HR Manager - Interviewing and Hiring of new staff, contract writing, Policy and procedure writing.
Branch Manager
Thermomix in Australia
01.2010 - 01.2017
- Oversaw recruitment, training, and mentoring of consultants, focusing on business and financial management
- Developed and implemented policy and process manuals, ensuring best practices in financial operations
- Managed and reported on sales and financial statistics, developing strategies for growth and problem-solving.
Office Manager / Finance Officer
Anodyne Services Australia - Brisbane Branch
01.2007 - 01.2010
- Handled all financial transactions, data entry, and production of financial statements
- Managed accounts receivable, generated invoices, tracked overdue accounts, and resolved billing disputes
- Prepared management reports and financial summaries, ensuring accuracy and timeliness
- Organized travel requirements for employees and supported daily office operations.
- Conducted Audits on all accounts and procedures
Office Manager/Bookkeeper
Conquest Accounting
01.2004 - 01.2007
- Managed accounts payable and receivable, maintaining strict attention to detail and accuracy
- Reconciled bank accounts, compiled statistical reports, generated monthly statements, and communicated with customers
- Acted as company secretary, assisted in company incorporations, and managed administrative staff.
English Teacher
Wall Street Institute - Portugal
01.2002 - 01.2004
- Conducted lessons, organized rosters, and coordinated student outings, demonstrating strong organizational skills.
Practice Manager
St Vincents Private Hospital - Sydney
01.1997 - 01.2002
- Supervised financial transactions, managed receptionists and typists, and assisted in writing office procedures
- Reported on financials and ensured compliance with internal and external audit requirements.
Education
Skills
- Microsoft Programs
- MYOB
- Netsuite/Jcurve
- Pepperi
- XERO
- And more
- High-volume transactional accounts receivable management
- Excellent verbal and written communication
- Exceptional customer service and problem-solving skills
- Ability to engage proactively with stakeholders
- Self-motivated, autonomous, and collaborative team player
- Strong attention to detail and accuracy
- Effective priority management in fast-paced environments
- Training, development, and supervision of staff
- Strong negotiation and conflict resolution skills
- HR processes
- Retention Strategies
Languages
English
Portuguese
References
Available upon request
Timeline
HR Manager and Finance Manager
Prime Provisions Pty Ltd
01.2018 - Current
Branch Manager
Thermomix in Australia
01.2010 - 01.2017
Office Manager / Finance Officer
Anodyne Services Australia - Brisbane Branch
01.2007 - 01.2010
Office Manager/Bookkeeper
Conquest Accounting
01.2004 - 01.2007
English Teacher
Wall Street Institute - Portugal
01.2002 - 01.2004
Practice Manager
St Vincents Private Hospital - Sydney
01.1997 - 01.2002
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