Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Ana Djukic

TAYLORS HILL

Summary

I am a highly motivated and dynamic Human Resource Management professional with a solid track record in delivering timely, customer-focused HR support across the employee lifecycle. I am skilled in coaching managers to achieve effective HR outcomes, interpreting employment policies and EBA agreements, and providing practical advice on recruitment and entitlements. I like to contribute to a positive and vibrant working environment and aim to excel in all my tasks whilst fostering positive relationships through emphasising reliability and time management.

Overview

5
5
years of professional experience

Work History

Day Therapy - 2IC

Peter MacCallum Cancer Centre
06.2024 - Current
  • Strong interpersonal, influencing, and communication abilities (written and oral), essential for managing employee relations and HR processes.
  • Committed to upholding organizational values such as Compassion, Excellence, and Innovation in all HR functions and initiatives.
  • Facilitate clear and effective communication with internal and external stakeholders, ensuring alignment on HR policies and programs.
  • Provide comprehensive support for staff onboarding and offboarding, streamlining transitions and maintaining positive experiences for all employees.

Human Resources Advisor

Medical One General Practice
01.2022 - 01.2024
  • Proficient in organizing rosters and payroll using Excel spreadsheets and Kronos.
  • Facilitate effective communication and performance management with receptionists, managers, GP's and external stakeholders.
  • Negotiated and managed Enterprise Bargaining Agreements (EBAs) for medical staff, ensuring alignment with healthcare regulations and organizational policies.
  • Partnered with the hiring manager to define recruitment needs, develop job descriptions, and ensure an effective selection process on Seek..
  • Ensured adherence to workplace regulations and managed risk by proactively addressing compliance issues.

Area Manager

ALDI
01.2020 - 01.2022
  • Cultivated strong relationships with over 30 diverse stakeholders
  • Supervised the entire employee lifecycle, including recruitment, onboarding, performance management, development, and exit processes.
  • Developed, implemented, and monitored HR policies and KPI procedures, ensuring compliance with legal standards and alignment with ALDI's organizational values.
  • Delivered training programs to upskill employees and support career progression, contributing to a culture of continuous learning.

Education

Bachelor - Human Resource Management

RMIT
Melbourne, VIC
01.2023

Skills

  • Excellent written/verbal communication
  • Customer relations
  • Calendar management
  • Report generation
  • Best practice recruitment
  • MS Office/Excel
  • Organizational skills
  • HR qualifications
  • Health Sector HR
  • ERecruit system (SuccessFactors/Seek)

References

  • Mia Rudanovic, Aldi Area Manager, 0404 998 682
  • Oliver Mancini, Practice Manager, Medical One, 0404 344 734

Languages

Macedonian
Native or Bilingual
Serbian
Native or Bilingual
German
Professional Working

Timeline

Day Therapy - 2IC

Peter MacCallum Cancer Centre
06.2024 - Current

Human Resources Advisor

Medical One General Practice
01.2022 - 01.2024

Area Manager

ALDI
01.2020 - 01.2022

Bachelor - Human Resource Management

RMIT
Ana Djukic