Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana James

Ana James

Freshwater,NSW

Summary

Experienced industrial engineer specializing in logistics, supply chain optimization, and last mile operations. Proven track record of implementing data-driven strategies to enhance efficiency and reduce costs. Skilled in package tracking, vendor management, and Supplier relations, with a strong focus on delivering exceptional customer service.

Overview

5
5
years of professional experience

Work History

Sr. Analyst

MailAmericas
11.2022 - 06.2023
  • Control, follow up, support and development of customs and distribution providers
  • Manage relationships with carriers and vendors, ensuring compliance with SLAs and driving performance improvements.
  • Performance analysis and trends reports
  • Search of operational measurable improvements and cost savings
  • Managed and controlled provider invoices
  • Took operational and strategic decisions according to the dynamic providers to keep the business running at highest performance
  • Worked together with multinational teams/clients to achieve common goals
  • Dynamic and constant development of new type of services according to demand
  • Analysis and development of performance automated reports and KPIs with BI
  • Managing 3 people in my team

Analyst Last Mile Ssr

MailAmericas
05.2021 - 10.2022
  • Identified and resolved problems through root cause analysis and research.
  • Queried databases for information needed for report processing.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals
  • Conduct data analysis and assess key performance metrics for last mile delivery operations


Bakery Family Business

Miel Y Caradamomo
01.2018 - Current
  • Miel y Cardamomo” – Instagram @miel.y.cardamomo,

IT Intern

Mead Johnson Nutrition
10.2018 - 02.2019
  • Management and follow up of data migration project for a new company – search improvements
  • Review of area documentation
  • Hardware and Equipment Management
  • Assist in User Training and Documentation

Education

Bachelor of Industrial Engineering -

Catholic University of Argentina Buenos Aires
12.2020

Coderhouse
07.2021

Academic Exchange To Parma´s University (Italy)

Universita Degli Studi Di Parma
Parma, Italy
08.2019

Skills

TECNOLOGIES & TOOLS

  • Microsoft Office
  • AutoCAD
  • Solid Edge
  • C/Python (Basic/Medium)
  • SQL

Languages

Spanish
Native or Bilingual
English
Full Professional
Portuguese
Professional Working
French
Limited Working
Italian
Elementary

Timeline

Sr. Analyst

MailAmericas
11.2022 - 06.2023

Analyst Last Mile Ssr

MailAmericas
05.2021 - 10.2022

IT Intern

Mead Johnson Nutrition
10.2018 - 02.2019

Bakery Family Business

Miel Y Caradamomo
01.2018 - Current

Bachelor of Industrial Engineering -

Catholic University of Argentina Buenos Aires

Coderhouse

Academic Exchange To Parma´s University (Italy)

Universita Degli Studi Di Parma

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Ana James