Ana Kucerka
Bardia,NSW
Summary
Qualified Fraud Specialist with proven history of leading fraud detection initiatives and implementing risk mitigation strategies. Successfully led team in identifying and resolving fraudulent activities, ensuring compliance with industry regulations. Demonstrated ability to analyze complex data and collaborate effectively with cross-functional teams.
Overview
19
19
years of professional experience
Work History
Fraud Team Lead
Nexi
09.2021 - 11.2024
- Conducted regular audits of departmental processes to ensure compliance with relevant regulations and industry best practices.
- Identified trends in fraudulent activities by analyzing large data sets and reporting findings to management.
- Proactively identified potential risks through ongoing monitoring of transactions and account activity patterns.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
Senior Fraud Specialist
Nexi
08.2020 - 09.2021
- Enhanced transaction monitoring systems for improved fraud detection and prevention.
- Analyzed large sets of data for potential fraudulent activity, identifying areas of concern and mitigating risks.
- Served as a subject matter expert on various types of financial crimes, ensuring accurate risk assessments.
- Assisted in the development of innovative solutions for combating identity theft and account takeover attempts.
Fraud Prevention Specialist
SIA
08.2018 - 08.2020
- Conducted thorough investigations of suspected fraud cases, leading to the recovery of lost funds.
- Collaborated with cross-functional teams to implement effective anti-fraud measures across the organization.
- Supported colleagues in navigating difficult situations involving potential fraud by providing timely advice based on professional expertise and experience.
- Maintained detailed records of all investigations conducted, providing valuable data for trend analysis and future case management efforts.
Fraud Officer
Firstdata
03.2008 - 08.2018
- Monitored account activity patterns for early detection of anomalies or irregularities indicative of fraudulent behavior.
- Maintained detailed records of all reported incidents, providing valuable insights for future risk mitigation efforts.
- Evaluated customer data to identify and prevent fraudulent activities.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
Transaction Monitoring Officer
Transacty
10.2005 - 03.2008
- Utilized advanced data analytics tools to identify high-risk accounts and transactions for further review.
- Developed and delivered compliance training to team members and bank staff.
- Built and established strong professional relationships with clients and financial institutions.
- Investigated activities of institutions to enforce laws and regulations, assessing legality of transactions and operations or financial solvency.
Education
No Degree - Fraud And Compliance
MasterCard Fraud And Compliance Course
BudapestMaster of Science - Industrial Quality Control
Tehnicki Fakultet Mihajlo Pupin
Novi Sad05-2008
Bachelor of Science - Industrial Engineering
Visa Politehnicka Skola
Novi Beograd06-2005
High School Diploma -
Gimnazija Branko Radicevic
Stara Pazova06-1998
Skills
- Fraud prevention
- Fraud identification
- Fraud and anomaly analysis
- Fraud patterns
- Teamwork and collaboration
- Reliability
- Analytical thinking
- Advanced problem solving
- Fraud prevention strategies
- Project management capabilities
- Anti-money laundering
- Cybersecurity awareness
- Strong leadership skills
- Fraud detection expertise
- Professionalism
- Report writing
- Team management experience
- Decision-making
- Time management efficiency
- Effective communication techniques
- Attention to detail focus
Languages
Slovak
Native or Bilingual
Serbian
Native or Bilingual
English
Full Professional
German
Elementary
Croatian
Full Professional
Macedonian
Elementary
Timeline
Fraud Team Lead
Nexi
09.2021 - 11.2024
Senior Fraud Specialist
Nexi
08.2020 - 09.2021
Fraud Prevention Specialist
SIA
08.2018 - 08.2020
Fraud Officer
Firstdata
03.2008 - 08.2018
Transaction Monitoring Officer
Transacty
10.2005 - 03.2008
No Degree - Fraud And Compliance
MasterCard Fraud And Compliance Course
Master of Science - Industrial Quality Control
Tehnicki Fakultet Mihajlo Pupin
Bachelor of Science - Industrial Engineering
Visa Politehnicka Skola
High School Diploma -
Gimnazija Branko Radicevic
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