Summary
Work History
Education
Skills
Timeline
Generic

Ana Leuta

Thornhill Park,VIC

Summary

Dynamic Sales Assistant at Travelex Currency Services, recognized for exceeding sales targets and enhancing customer satisfaction through relationship building and expert product knowledge. Proven ability in cash handling and inventory management, while fostering a positive team environment and delivering exceptional service that cultivates customer loyalty.

Work History

Sales Assistant

Travelex Currency Services
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Updated product displays regularly, keeping store appearance fresh and appealing.
  • Organized in-store promotions to increase awareness of new product lines.
  • Conducted weekly inventory audits to ensure accuracy in stock levels.
  • Developed loyal customer base by providing consistent, high-quality service.
  • Assisted in planning and execution of seasonal sales events, drawing in large crowds.
  • Trained new staff on sales techniques and store policies, enhancing overall team performance.

Education

High School Diploma -

Cleeland Secondary College
Melbourne, VIC

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Complex Problem-solving
  • Customer needs assessment
  • Display building
  • Fitting room maintenance
  • Task prioritization
  • Team collaboration
  • Customer relationship management
  • Inventory tracking
  • Hospitality and accommodation
  • Team support and assistance
  • Customer service
  • Friendly and helpful
  • Strong communication and interpersonal skills
  • Reliable and responsible
  • Team cooperation
  • Adaptable and flexible
  • Honest and dependable
  • Customer assistance
  • Attention to detail
  • Creative thinking
  • Positive customer engagement
  • Excellent written and verbal communication
  • Decision-making
  • Organization
  • Building customer loyalty
  • Product knowledge
  • Goal driven
  • Safety and cleanliness standards
  • Multitasking
  • Store organization
  • Team leadership
  • Engaging with diverse customers
  • Organizational skills
  • Staff support
  • POS software
  • Teamwork and collaboration
  • Computer proficiency and Microsoft office
  • Exceeding customer expectations
  • Multitasking Abilities
  • Documentation and reporting
  • Time management
  • Team supervision
  • Active listening
  • Problem-solving
  • Conflict resolution
  • Speech clarity

Timeline

Sales Assistant

Travelex Currency Services

High School Diploma -

Cleeland Secondary College
Ana Leuta