Ana McDougall

• Managed branch employees successfully in fast-paced environment through proactive communication and positive feedback.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Recruited top talent to maximize profitability.
• Conduct yearly performance reviews for staff
• Phone Screening and conducting interviews to expand the team on business needs
• Weekly payroll,wages maintenance and budgeting
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Rostering and managing staff functionality
• Having uncomfortable conversations with staff on performance management regarding safety or compliences
• Maintained human resources regulatory compliance with local, state and federal laws.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

• Assigned employees to specific duties to best meet needs of store.
• Managed over 25 staff members.
• Motivated employees through special events, incentive programs and constructive feedback.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
• Recruited top talent to maximize profitability.
• Conducting all area of recruitment to demoting
• Performance reviews to all staff members
• Phone screening and reference check
• Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
• Addressed and resolved general payroll-related inquires.

• Interviewed job candidates and made staffing decisions.
• Assigned employees to specific duties to best meet the needs of the store.
• Instructed staff on appropriately handling difficult and complicated sales.
• Hired, trained and evaluated personnel in sales and marketing.
• Examined merchandise to verify that it was correctly priced and displayed.
• Planned budgets and authorized payments and merchandise returns.
• Scheduled and led weekly store meetings for all employees.
• Increased profits through effective sales training and troubleshooting profit loss areas.
• Generated repeat business through exceptional customer service.
• Conducted store inventories once per quarter.
• Counted cash drawers and made bank deposits.

Computed taxes owed by applying prescribed rates, laws and regulations.

• Suggested budgetary changes to increase company profits.