ANA MUNOZ
70 Dorcas St Southbank, Melbourne,VIC
Summary
Seeking employment opportunities in hospitality, logistics and events, or cleaning services. My focus is on applying creativity, relationship-building skills, and time management to support operations in event planning companies. I also have knowledge in space organization and maintenance of cleanliness.
Availability: Im a PR with full-time work rights. I am available Monday through Thursday after 3:30 pm, and Friday through Sunday at any time.
Overview
8
8
years of professional experience
Work History
Room Attendant
Saint Kilda Beach Hotel
Melbourne, Victoria
03.2024 - Current
- Vacuumed carpets, dusted furniture, washed windows and walls.
- Transported trash from hotel rooms to designated areas on a regular basis.
- Cleaned and polished furniture, fixtures and other surfaces in guest rooms.
- Changed bed linens, made beds with fresh linens after guests checked out.
- Disinfected telephones, light switches, doorknobs and other high-touch surfaces.
- Swept hallways, lobbies and stairwells on a daily basis.
- Inspected bathrooms for cleanliness and replenishment of supplies.
- Organized housekeeping carts with necessary supplies at the start of shift.
Commercial and Customer Service Advisor
Students Agencies
Remote, Remote
02.2016 - Current
- Assisted in promoting and facilitating the enrollment of study programs via partner agencies.
- Providing comprehensive customer support throughout their pre and post-travel processes
- Organizing and hosting informative events to promote study programs abroad.
Event Assistant
Pizza 1969 Colombia
Bogota, Colombia
02.2023 - 12.2023
- Orchestrated breakdown of rooms and cleanup to return event spaces to original order.
- Monitored banquet equipment condition, arranging for maintenance or replacements as needed.
- Directed all pre-event activities such as setting up audio and visual systems, placing name cards at tables.
- Instructed staff on appropriate equipment disassembly and storage.
Education
Bachelor of Administrative Studies - Marketing And International Business
Universidad Sergio Arboleda
Bogota01-2014
General English Course -
Swinburne University
Melbourne, VICMBA - Gestion De Entidades Deportivas
Universidad Europea Y Escuela Del Real Madrid
MadridSkills
- Attention to Detail
- Multitasking
- Cleaner
- Strong Organization
Languages
Spanish
Native/ Bilingual
English
Limited
References
References available upon request.
Timeline
Room Attendant
Saint Kilda Beach Hotel
03.2024 - Current
Event Assistant
Pizza 1969 Colombia
02.2023 - 12.2023
Commercial and Customer Service Advisor
Students Agencies
02.2016 - Current
Bachelor of Administrative Studies - Marketing And International Business
Universidad Sergio Arboleda
General English Course -
Swinburne University
MBA - Gestion De Entidades Deportivas
Universidad Europea Y Escuela Del Real Madrid
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