Anabela Punos
Merrimac,QLD
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Hospitality Team Member
Crafted Coffee Co
Robina Town Centre , QLD
01.2025 - Current
- Completed assigned tasks within designated time frames while adhering to quality standards set by management team.
- Fostered a positive working environment, encouraging teamwork and employee engagement.
- Adhered to health and safety regulations when handling food items.
Retail Sales Associate
Perfect Stranger
Pacific Fair , QLD
01.2023 - 12.2024
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Offered suggestions for additional items that may be of interest to customers.
- Used product knowledge to suggest items to match client needs.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Education
Bachelor of Laws
Bond University
Gold Coast, QLD02-2027
Varsity College
Gold Coast, QLDSkills
- Customer service focus
- Reliability and punctuality
- Strong teamwork
- Problem-solving skills
- Professional appearance
Timeline
Hospitality Team Member
Crafted Coffee Co
01.2025 - Current
Retail Sales Associate
Perfect Stranger
01.2023 - 12.2024
Bachelor of Laws
Bond University
Varsity College
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