Anabelle Batista-Vasconcelos
Saint Peters
Summary
An enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Excelled in team collaboration and strong multitasking, significantly improving service delivery. Skilled in anticipating customer needs, addressing complaints and resolving issues promptly. Maintains focus and positive attitude in stressful situations and high-volume environments. Demonstrates a fast-learning ability and a commitment to excellence in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Food Service Worker
McDonald's Restaurant
11.2021 - 12.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Efficiently restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and companies.
- Successfully prepared and served various food and drink items to customer specifications in fast-paced environments.
- Collaborated with kitchen staff effectively to ensure timely and accurate order fulfilment.
- Maintained clean, trash-free workspace to maximize productivity and safety.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Waitress
Lunas - Basia Silva Pty Ltd
01.2023 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
High School Diploma -
Alexandria Park Community School
Alexandria, NSW09.2024
Skills
- Customer Service
- Strong multitasking
- Shift Scheduling
- Problem-solving abilities
- Cash Handling
- Fast learner
Accomplishments
- Welcomed and chauffeured the NSW Premier and Deputy Premier during the launch of the 2023 HSC.
- Welcomed and chauffeured public school alumni during the launch of the NSW Educations alumni ambassador program.
- Trained and mentored 5 employees.
- Supervised a team of 7 staff members.
- Efficiently served more than 100 satisfied customers during an average shift at the drive-up window.
- Voted by peers and teachers to be school captain.
Timeline
Waitress
Lunas - Basia Silva Pty Ltd
01.2023 - Current
Food Service Worker
McDonald's Restaurant
11.2021 - 12.2022
High School Diploma -
Alexandria Park Community School
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