Summary
Overview
Work History
Education
Skills
Timeline
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Anabelle Fisher

Kareela,NSW

Summary

Very easy going and get on well with people. I listen attentively and constantly aim to improve interpersonal skills. I carefully follow instructions. I am Hardworking and dependable and can take responsibility for myself and others. I am naturally curious and like learning new things, self-motivated and am patient with myself and others.

Overview

3
3
years of professional experience

Work History

Bakery Team Member/ Customer Service

Woolworths
08.2021 - Current
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Cross-trained and provided back up for customer service managers.
  • Cross-trained and backed up other customer service managers.
  • Handled customers in fast-paced setting in coordination with solid team members of customer service associates.
  • Arranged bakery displays to showcase baked goods, cakes.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.

Food Service Team Member

Suzie Dukes
01.2021 - 05.2021
  • Received orders from customers and input into order management system.
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

Bachelor of Primary Education - Primary Education

University of Notre Dame Australia
Sydney, NSW
2028

High School Diploma -

St Patricks College
Sutherland, NSW
09.2023

Skills

  • Guest Satisfaction
  • Sales Processing
  • Special Requests
  • Active Listening
  • Service Quality
  • Cash Handling
  • Efficient Service
  • Health Department Regulations
  • Safe Work Practices
  • Food Preparation and Safety
  • Cooking and Baking
  • Customer Experience
  • Cleaning and Sanitizing
  • Bakery Display Preparation

Timeline

Bakery Team Member/ Customer Service

Woolworths
08.2021 - Current

Food Service Team Member

Suzie Dukes
01.2021 - 05.2021

Bachelor of Primary Education - Primary Education

University of Notre Dame Australia

High School Diploma -

St Patricks College

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Anabelle Fisher