Anabeth Silva
Sydney,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Hospitality Team Member
Troys Hospitality
Sydney, NSW
09.2023 - Current
- Provided excellent customer service by greeting and assisting guests promptly.
- Maintained cleanliness and organization of dining and common areas for guest comfort.
- Collaborated with team members to ensure smooth operations during busy shifts.
- Prepared and served food and beverages according to health and safety standards.
- Handled cash transactions accurately using point-of-sale systems efficiently.
- Resolved guest complaints swiftly to enhance overall satisfaction levels.
- Assisted in training new staff on service protocols and company policies.
- Monitored inventory levels to ensure availability of supplies and reduce waste.
Customer Service Sales Representative
Coles Group
Sydney, NSW
09.2023 - 05.2024
- Assisted customers with inquiries and provided product information.
- Maintained a clean and organized checkout area to enhance customer experience.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Trained new cashiers on register operations and customer service standards.
- Monitored inventory levels at the register and reported discrepancies to management.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
Assistant Teacher
ESPOCH
Riobamba, Ecuador
02.2022 - 06.2023
- Assisted lead teacher in classroom management and lesson delivery.
- Collaborated with staff to develop engaging educational activities.
- Organized classroom materials and maintained a clean learning environment.
- Implemented instructional strategies to enhance student participation and understanding.
- Participated in staff meetings to discuss curriculum improvements and student needs.
Assistant
Gamamotors
Riobamba, Ecuador
01.2022 - 05.2023
- Assisted in daily operations and maintained efficient workflow within the team.
- Coordinated staff schedules and ensured adequate coverage for all shifts.
- Managed inventory levels and supported procurement processes for supplies.
- Organized team meetings to discuss progress, challenges, and upcoming projects.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
Quality Control Supervisor
Ecuaceramica
Riobamba, Ecuador
02.2021 - 01.2022
- Designed chemical processes to improve product efficiency and safety.
- Collaborated with cross-functional teams to develop innovative solutions.
- Prepared detailed reports on experimental findings for stakeholder review.
- Implemented safety protocols in compliance with industry regulations.
- Trained junior engineers on best practices and safety measures.
- Analyzed data from experiments, monitored process performance, and identified areas for improvement.
Education
Associate of Science - Chemical Engineer
Escuela Superior Politecnica De Chimborazo
Ecuador02-2022
High School Diploma -
Unidad Educativa San Felipe Neri
Ecuador 06-2017
Skills
- Inventory management
- Team collaboration
- Customer service
- Attention to detail
- Problem solving
- Cash handling
- Process improvement
- Conflict resolution
- Client engagement
Languages
Spanish
Native/ Bilingual
English
Professional
Portuguese
Limited
Timeline
Hospitality Team Member
Troys Hospitality
09.2023 - Current
Customer Service Sales Representative
Coles Group
09.2023 - 05.2024
Assistant Teacher
ESPOCH
02.2022 - 06.2023
Assistant
Gamamotors
01.2022 - 05.2023
Quality Control Supervisor
Ecuaceramica
02.2021 - 01.2022
Associate of Science - Chemical Engineer
Escuela Superior Politecnica De Chimborazo
High School Diploma -
Unidad Educativa San Felipe Neri
Similar Profiles
Penaia LogaivauPenaia Logaivau
Casual Food and Beverage Supervisor at Troys Hospitality AgencyCasual Food and Beverage Supervisor at Troys Hospitality Agency
Woo Chul (Jaden) JungWoo Chul (Jaden) Jung
Agency Chef at Zenith HospitalityAgency Chef at Zenith Hospitality
Jason CalderonJason Calderon
Food Runner at Troys Greek RestaurantFood Runner at Troys Greek Restaurant
Claris NgClaris Ng
Food Service Worker at Guzman Y GomezFood Service Worker at Guzman Y Gomez
Amy MalekAmy Malek
Volunteer - Art Assistant at Sydney FestivalVolunteer - Art Assistant at Sydney Festival