Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Accomplishments
References
Timeline
Generic

Anagha Rao

Adelaide,SA

Summary

Motivated and compassionate final-year paramedicine student seeking a paramedic internship where I can apply clinical knowledge and patient-focused care in a fast-paced emergency setting. I am backed by extensive experience in medical reception and administrative roles within healthcare environments. I have developed a strong understanding of patient confidentiality, accurate documentation, and efficient communication under pressure. I have a proven ability to remain calm, organised, and empathetic in high-stress situations, with a commitment to delivering high-quality, respectful care to diverse patient populations.

Overview

10
10
years of professional experience

Work History

Front Desk Medical Receptionist

Southern Neurology and Neurophysiology
Rose Park
03.2022 - Current
  • Collected detailed information regarding patient concerns, including deterioration, medication side-effects, and new onset symptoms, while maintaining confidentiality and respect.
  • Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
  • Called patients to confirm scheduled appointments, optimising patient satisfaction and accounting for patient disabilities, including memory issues.
  • Prepared and maintained accurate medical records for each patient.

Administrative Assistant

Southern Oncology
04.2016 - Current
  • Filed and updated patient medical records, always maintaining confidentiality.
  • Implemented a database reflecting the needs of the physician's practice, optimising workflow.
  • Operated medical software, including Genie, to enable accurate scheduling of patient appointments.
  • Headed the office transition from paper records to online databases.

Member Service Consultant

People's Choice
02.2021 - 07.2021
  • Operated a busy telephone switchboard to answer, screen, or forward calls, to provide information, take messages, or schedule appointments.
  • Diagnosed technical issues and, if unable to fix them, reported them to the relevant authority.
  • Obtained and examined all relevant information to assess validity of complaints and to determine possible causes and solutions.

Tutor

Kumon & Self-Employed
08.2015 - 04.2021
  • Utilised online services including zoom to accommodate accessibility difficulties.
  • Worked cooperatively with a full tutoring team to provide the best support for multiple students aged 5-18.

Education

Paramedicine -

Flinders University
Adelaide, SA
11-2025

Skills

  • Advanced Patient Clinical Record Writing
  • Health care compliance
  • Clear and effective communication
  • Team collaboration
  • Patient assessment
  • Multitasking abilities

Volunteer Experience

  • All-Rounder, Cafe Outside the Square, 03/01/22 - 02/02/23

Prepared meals for homeless shelters, averaging at 300 meals per 3-hour block. 

Interacted with customers in a front-of-house capacity

  • Events Director, Batyr Mental Health Organisation, 01/01/22 - 30/10/22

Communicated empathetically with several students struggling with their mental health to encourage them to seek help.

Liaised with relevant departments to plan and execute events across multiple venues.

Languages

English
Native/ Bilingual
Kannada
Limited
Hindi
Limited

Accomplishments

Invited to join the Golden Key International Honour Society for outstanding academic achievement - 2024

References

References available upon request.

Timeline

Front Desk Medical Receptionist

Southern Neurology and Neurophysiology
03.2022 - Current

Member Service Consultant

People's Choice
02.2021 - 07.2021

Administrative Assistant

Southern Oncology
04.2016 - Current

Tutor

Kumon & Self-Employed
08.2015 - 04.2021

Paramedicine -

Flinders University
Anagha Rao