Anahera-Aroha Rapata

During my time with Wesley Mission OOSH, I have maintained a service with a capacity of 150 students. We provide before, after school care & vacation care. We Provide high quality services that value uniqueness of each individual child in our care.

Duties Include:

• Actively Supervise Children.
• Day to Day Charge.
• Preparation and Cleaning.
• Administrative Duties including Scheduling Rosters, Creating Programs, Planning Activities, Enrollment, Obtaining Medical Information.
• Ensuring that Out of School Hours Care and Vacation Care services operate in a safe environment by completing daily checklists and following corresponding legislation.
• Fostering and building positive and trusting relationships with the children and engaging in positive Interactions Guiding and encouraging positive social interactions between children and assist them in developing & skills to build trusting and reciprocal relationships.

After hours babysitting- Parents are busy, so respond to their babysitting requests promptly (in other words, make it easy for them so they can attend to their work life.) Following and understanding Code of Ethics Very Active, Playful- Parents want a babysitter with a good imagination who can create games, activities and crafts

• Cultivated interpersonal skills by building positive relationships with the children.
• Resolved problems, improved operations and provided exceptional service.
• Talked to parents about concerns or issues with children during babysitting.
• Worked flexible hours across night, weekend and holiday shifts.

Whilst in this role I provided administrative support, enabling EML to pro-actively manage personal injury claims effectively within the relevant jurisdiction as required.

Duties Included:

• Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; maintaining professional behaviour.
• Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions.
• Effectively using a range of communication mediums and approaches to achieve required outcomes to meet stakeholders needs.
• Actively participating as a member of a team.
• Actively identifying, creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job.

During my time at AGS I worked in Export Sea freight. I looked after shipments to and from Sydney, Brisbane, Auckland, Lyttleton and Wellington but have also shipped and tracked packages worldwide. I have formed connections around the world through this job which has helped me maintain my relationships with clients.

Duties include:

• Communication with clients
• Building and maintaining relationships with clients.
• Collating documents for each shipment.
• Creating invoices.
• Checking and tracking shipments worldwide
• Training new staff in my portfolio.

I was an active member of the Youth Ambassador Team, as I feel strongly about being tomorrow’s change in society. I am an advocate for the youth who are not as fortunate as I and empower them to make a change and overcome the stigma surrounding them. This opportunity has allowed me to have a wider understanding and acceptance of everyone’s uniqueness.

Duties include:

• Collaborated with local organisations for resource sharing and partnership opportunities.
• Mentored young individuals, providing guidance and support in personal and academic growth.
• Developed leadership skills in participants through team-building exercises and group projects.
• Empowered youth ambassadors to take ownership of their personal growth and development, encouraging self-reflection and goal-setting exercises throughout the program.
• Established safe spaces for open dialogue, allowing participants to share experiences, challenges, and goals openly.

After school and on weekends as a customer service team member as well as actively managing and taking on clients to provide exceptional service.

Duties include:

• Setup/open salon for day’s trading.
• Taking bookings Liaising with customers Accepting feedback and dealing with dissatisfied customers.
• Washing hair.
• Closing salon/sweeping/general cleaning Stock take/organising stock.
• Blow drying.
• Basic regrowth, tints & foils.