Anais Adolphe
Sydney
Summary
Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention.
Overview
6
6
years of professional experience
Work History
Front Office Manager
McGrath Estate Agents
06.2024 - Current
- Defined clear targets and objectives and communicated to sales agents
- Overseeing daily operations while processing and exchanging contracts of sale
- Experienced with Agent Box & Realtair administration systems
- Demonstrated strong organisational and time management skills while managing multiple projects.
- Assisting in co-ordination & organisation of office events
Social Media Content Creator & Video Editor
Dilleen Property
05.2023 - Current
- Developing an effective social media strategy, resulting in consistent growth in followers and engagement rates by 40%
- Managing multiple social media accounts, ensuring timely responses to comments and messages from the community
- Leveraging industry trends and news to create relevant and timely posts that increased audience interest
- Generating leads by crafting enticing calls-to-action within social media captions and linked content pieces
- Streamlining the editing process for faster turnaround times by utilizing advanced software tools such as Premiere Pro
- Managing multiple projects simultaneously, meeting strict deadlines while maintaining high-quality results
Content Manager & Photographer
Leisures Shoe Boutique
05.2022 - 04.2023
- Implementing lighting, in-studio and on location, producing images that increased engagement on ads and social media by 30%
- Collaborating with manager to maintain high-quality studio photography for product photography and campaign shoots
- Remaining up-to-date on photography trends, providing new approaches that increased photo shoot productivity
- Sharpeneg knowledge of Photoshop, photo retouching, photo manipulation, colour correction, cloning, and DSLR use
Senior Medical Receptionist
Homebush Medical Practice
10.2018 - 05.2022
- Prepared and filed medical paperwork, including insurance forms and medical claims
- Assisted the healthcare provider in providing patient care by retrieving medical records, test results, medical supplies and other items
- Demonstrated excellent customer service skills by greeting guests and providing helpful information
- Updated and maintained patient information in the electronic health record system
Education
Bachelor of Design - Photography
University of Technology Sydney
Sydney, NSW01.2022
Skills
- Effective Time Management
- Office correspondence
- Team management
- Database administration
- Office management software
- Communication Skills
- Reception operations
- Spreadsheet tracking
- Social Media campaigns
- Administrative support
- Operational reporting
Personal Information
Title: Social Media Editor
Timeline
Front Office Manager
McGrath Estate Agents
06.2024 - Current
Social Media Content Creator & Video Editor
Dilleen Property
05.2023 - Current
Content Manager & Photographer
Leisures Shoe Boutique
05.2022 - 04.2023
Senior Medical Receptionist
Homebush Medical Practice
10.2018 - 05.2022
Bachelor of Design - Photography
University of Technology Sydney
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