Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Analice Ramos

Footscray,Australia

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

7
7
years of professional experience

Work History

Office Manager

Lavanda Cleaning Services PTY LTD
02.2020 - Current
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Liaising with professionals and clients to coordinate office business and to facilitate resolution of problems
  • Ensuring office/cleaning equipment and supplies are maintained
  • Making trials, hiring, training and supervision
  • Making schedules, checklists, and spreadsheets
  • Delegate tasks to employees
  • Allocating human resources and equipment
  • Finance support
  • Contributing to the planning and review of office services
  • Customer service.


Office Manager

Vaaz Cleaning
05.2018 - 03.2020
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Making trials, hiring, performance management and supervision
  • Making schedules and spreadsheets
  • Monitoring work performance of staff
  • Liaising with professionals and clients to coordinate office business and to facilitate resolution of problems
  • Managing records of the office.


Manager

SPDM – Associação Paulista de Desenvolvimento da Medicina
10.2016 - 11.2017
  • Supervision
  • Delegating tasks to employees
  • Coordinating performance management
  • Ensuring office equipment is maintained
  • Ensuring work complies with relevant government legislation, policies and procedures
  • Customer service
  • Health and Safety.

Education

Advanced Diploma of Human Resources Management -

Australian Pacific College
Melbourne, VIC

Certificate IV and Diploma in Human Resources -

Australian Pacific College
Melbourne, VIC
04.2023

Diploma of Leadership and Management -

Australian Pacific College
Melbourne, VIC
04.2021

Certificate IV and Diploma of Project Management -

Australian Pacific College
Melbourne, VIC
04.2020

General English -

Royal Ghurkas Institute of Technology (RGIT)
Melbourne, VIC
10.2018

Professional Organiser -

IAP Career College
02.2018

Degree in Technology of Interior Design -

Universidade Veiga de Almeida
12.2015

Skills

  • Contract Administration
  • Regulatory Compliance
  • Shift Scheduling
  • Report Preparation

Languages

Spanish
Full Professional
Portuguese
Native or Bilingual

Timeline

Office Manager

Lavanda Cleaning Services PTY LTD
02.2020 - Current

Office Manager

Vaaz Cleaning
05.2018 - 03.2020

Manager

SPDM – Associação Paulista de Desenvolvimento da Medicina
10.2016 - 11.2017

Advanced Diploma of Human Resources Management -

Australian Pacific College

Certificate IV and Diploma in Human Resources -

Australian Pacific College

Diploma of Leadership and Management -

Australian Pacific College

Certificate IV and Diploma of Project Management -

Australian Pacific College

General English -

Royal Ghurkas Institute of Technology (RGIT)

Professional Organiser -

IAP Career College

Degree in Technology of Interior Design -

Universidade Veiga de Almeida

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Analice Ramos