Ana Luiza Pires
Hospitality
Sydney,NSW
Summary
With more than 4 years of dedicated experience in customer service, I am a dynamic and quick learner enthusiastic about bringing my skills to a hospitality team. My background in thriving within busy environments has equipped me to navigate a high-paced atmosphere seamlessly. I genuinely enjoy meeting new people and am excited about the prospect of extending warm hospitality to guests.
Currently an international student in Sydney, enrolled in an upper English course, I am enthusiastic about joining a fun and great team. My availability is Monday to Friday mornings and afternoons until 4 pm and weekends anytime. I hold a valid RSA.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Sales
Pappa Flock
12.2023 - 02.2024
- Record orders accurately and quickly using the point-of-sale system
- Respond to customer questions about the menu, ingredients, and customization options.
Cashier
Suculenta Cafeína Coffee Shop
07.2023 - 11.2023
- Processing payments, providing change, and ensuring accurate financial transactions.
Secretary and Receptionist
State Of Sergipe
04.2023 - 06.2023
- Event organization and hosting, customer service, telephone prospecting, Email Response, Fast Pace.
Host
State Of Sergipe
12.2020 - 12.2021
- Telephone Prospecting, Email Response, Fast Pace.
Police Officer
State Of Sergipe
08.2019 - 12.2020
- Maintaining public safety through effective and clear communication, responding to emergencies, providing information to the public, and fostering positive community relations.
Law internship
The public defender's office
08.2018 - 06.2019
- Public service, conflict resolution through conciliation, and initiating legal action.
Education
Law
College of Administration And Business of Sergipe
Aracaju07.2021
Specialty Coffee Workshop
Suculenta CafeinaSkills
AdaptabilityTime ManagementTeamworkCommunicationCustomer Service
Personal Information
- Date of Birth: 17/06/1997
- Nationality: Brazilian
Timeline
Sales
Pappa Flock
12.2023 - 02.2024
Cashier
Suculenta Cafeína Coffee Shop
07.2023 - 11.2023
Secretary and Receptionist
State Of Sergipe
04.2023 - 06.2023
Host
State Of Sergipe
12.2020 - 12.2021
Police Officer
State Of Sergipe
08.2019 - 12.2020
Law internship
The public defender's office
08.2018 - 06.2019
Law
College of Administration And Business of Sergipe
Specialty Coffee Workshop