ANA MARCELA FIGUEROA
Melbourne,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House for Events
Sidekicker
CBD Melbourne, VIC
12.2022 - 02.2024
- Responsible for assisting with event set-up, serving guests, and ensuring smooth operations during events.
Maintained cleanliness and organization of event spaces, including clearing tables and restocking supplies as needed.
Cleaning and sanitizing the tables, utensils ,and dishes after each use.
Following the hygiene and safety standards and procedures. - Monitored dining room activity to ensure all guests had a positive experience.
- Filled soft drink cups and poured hot coffee and tea for patrons.
Cleaner
CMS
Melbourne , VIC
10.2023 - 11.2023
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Sanitized frequented areas and equipment using approved supplies.
- Dusted furniture, machines or equipment.
House Cleaner
Amy Thompson
Maribyrnong, VIC
07.2023 - 10.2023
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Cleaned windows, mirrors, and other glass surfaces using appropriate cleaning solutions and tools.
Education
General English - English
Australian Pacific College
Melbourne, VIC01-2023
Professional Business Administration - Business Administration
CORPORACIÓN UNIVERSITARIA REMINGTON
Bogota, Colombia06-2015
Skills
- Professional Appearance
- Customer Service Expertise
- Multilingual
- Team Collaboration
- Punctual
- Attention to details
- Leadership skills and adaptable to changes
- Excellent organizational skills
- Positive attitude
Certification
- RSA (Responsible service of alcohol)
- White card (Work Safe)
Timeline
Cleaner
CMS
10.2023 - 11.2023
House Cleaner
Amy Thompson
07.2023 - 10.2023
Front of House for Events
Sidekicker
12.2022 - 02.2024
General English - English
Australian Pacific College
Professional Business Administration - Business Administration
CORPORACIÓN UNIVERSITARIA REMINGTON
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