ANA MARIA SUAREZ RAMIREZ
ORANGE,NSW
Summary
Experienced retail management professional focused on driving store performance through effective team collaboration and strategic planning. Skilled in inventory management, customer service, and staff development, ensuring consistent operational success. Known for adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results.
Overview
7
7
years of professional experience
Work History
Retail Store Manager
Guzmán Y Gómez
12.2022 - Current
- Determining product mix, stock levels and service standards
- Formulating and implementing purchasing and marketing policies, and setting prices
- Promoting and advertising the establishment's goods and services
- Selling goods and services to customers and advising them on product use
- Maintaining records of stock levels and financial transactions
- Undertaking budgeting for the establishment
- Controlling selection, training and supervision of staff
- Ensuring compliance with occupational health and safety regulations
Shift Leader
Guzmán y Gómez
09.2020 - 12.2022
- Maintained positive working relationship with fellow staff and management.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Monitored employee performance and provided feedback for improvement.
- Delegated tasks to employees and monitored activities and task completion.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Determined consumer needs to provide products and services appealing to larger market.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Adhered to all health code regulations while preparing food items for customers.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Analyzed sales data to identify trends and areas for improvement.
- Reviewed time sheets for accuracy before submitting them for payroll processing.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Managed daily workflow and scheduled staff for adequate coverage.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Utilized POS systems efficiently for order processing and inventory management.
Cook/Kitchen Hand
Guzmán y Gómez
09.2018 - 10.2020
- Supervised and trained kitchen staff on proper preparation techniques.
- Received and stored food and supplies.
- Used standardized recipes and other instructions to prepare food.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Managed portion control using correct utensils during preparation and plating.
- Executed proper techniques when preparing menu item ingredients.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Checked quality of food products to meet high standards.
Education
Degree Diploma - Management
York Business Institute
01-2024
Advance Diploma - Project Management
Berkeley Business Institute
02-2022
Diploma - Project Management
Berkeley Business Institute
05-2020
Advance Dipoma - Leadership And Management
UEC Business
Skills
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
- Highly motivated
- Decision-making skill
- Stockroom management
- Dependable and reliable
- Sales growth
- Inventory control
- Accurate money handling
- Merchandise strategizing
- Scheduling
- Sales analysis
- Shift scheduling
Education
true,other,other,other,other
References
- Tatiana Torres, Westfield Manager, 0415 800 610
- Mariana Pinheros, ICC Manager, 0406 286 482
Timeline
Retail Store Manager
Guzmán Y Gómez
12.2022 - Current
Shift Leader
Guzmán y Gómez
09.2020 - 12.2022
Cook/Kitchen Hand
Guzmán y Gómez
09.2018 - 10.2020
Advance Diploma - Project Management
Berkeley Business Institute
Diploma - Project Management
Berkeley Business Institute
Advance Dipoma - Leadership And Management
UEC Business
Degree Diploma - Management
York Business Institute
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