Ana Maria Torres Ramirez
Gold Coast,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude by being an enthusiastic learner. Willingness to take on added responsibilities to meet team goals.
Committed professional who demonstrates responsibility and leadership skills that help teams overreach and optimize business workflow.
Proactive person with good interpersonal relationships and skill to overcome obstacles through timely and effective solutions, ability to work in team groups.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Blockout Harbour Town
Gold Coast, QLD
09.2019 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Worked closely with manager to solve problems and handle customer concerns.
- Meet store KPIs and sales targets
Back Office Assistant
Davis & Associates (U.S.A Law Firm)
Medellin , Colombia
10.2018 - 01.2019
- knowledge about the Immigration and Naturalization Act of the U.S.A and visas process.
- Activities to support the law firm, perform tasks to manage the company, coordination and logistics.
- Drafted professional memos and letters to clients.
Executive Director
Medellin´s Bar Association (Lawyers Association)
Medellin, Colombia
03.2017 - 10.2017
- Recruitment process and attend all the inquiries of the Bar Association members.
- Exercised appropriate cost control to meet budget restrictions and maximize profit.
- Organising exhibitions and other promotional activities and managing partnerships and management of the economics resources.
- Director of the Mediation and Arbitration Centre.
- Logistic and coordination of congress, seminars and academic courses.
Lawyer
Chamber Of Commerce Of Medellin
Medellin, Colombia
01.2016 - 03.2017
- Responsible of Acts subject to Commercial Registration.
- Complete the process established for Acts subject to commercial register.
- Notify clients about the Acts issued by the management of public records of the Chamber of Commerce.
Education
Leadership And Management Diploma
Brisbane, QLD08.2020
Master Aeronautical Management
Barcelona, Spain07.2018
Bachelor of Law -
CES University
Medellin Colombia12.2016
Skills
- Organization and Time Management
- Planning and Coordination
- Teamwork and Collaboration
- Mediation
Additional Information
· Cultural Exchange Cultural Care Au Pair, 2013-2014, Boston, USA
· Mediation Course, Medellin´s Bar Association, Medellín, Colombia, 2017
· Management For Lawyers, Universidad CES, Medellín, Colombia, 2016
· Competitor in the 13th University Human Rights Contest USAID, Cartagena, Colombia, 2016
· Introduction course in Public International Law, Harvard University, Boston, USA, 2014
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Assistant Manager
Blockout Harbour Town
09.2019 - Current
Back Office Assistant
Davis & Associates (U.S.A Law Firm)
10.2018 - 01.2019
Executive Director
Medellin´s Bar Association (Lawyers Association)
03.2017 - 10.2017
Lawyer
Chamber Of Commerce Of Medellin
01.2016 - 03.2017
Leadership And Management Diploma
Master Aeronautical Management
Bachelor of Law -
CES University