Summary
Work History
Education
Skills
Personal Information
References
Timeline
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Anam Azim Ur Rehman Ansari

Wollongong,New South Wales

Summary

Results-driven Business Analyst with expertise in requirement gathering, data analysis, and process improvement. With a background in Microbiology and Computer Science, I offer a unique approach to developing technology-driven solutions, especially in the IT and healthcare industries. Proficient in stakeholder engagement, workflow optimization, and transforming business needs into actionable insights, I thrive at connecting technical teams with business goals.

Work History

Antibiotic Resistance Data Analysis

University of Wollongong, Australia
Wollongong, NSW

Key Responsibilities:

  • Processed a dataset containing bacterial resistance patterns from hospital records.
  • Used SQL to extract and analyze trends in antibiotic resistance over time.
  • Created interactive dashboards in Tableau to visualize resistance trends by bacterial species and antibiotic type.
  • Applied statistical techniques to compare resistance rates across different regions and hospitals.
  • Recommended data-driven strategies for healthcare professionals to optimize antibiotic prescription practices.

SQA Engineer – Ilearn Project

University of Wollongong
, Australia
  • Company Overview: [Project Duration]
  • Test Planning & Execution: Developed and executed comprehensive test plans, including functional, integration, and regression testing
  • Quality Assurance: Ensured compliance with software quality standards, focusing on usability, performance, and security
  • Defect Management: Identified, documented, and tracked bugs using Jira, improving issue resolution efficiency
  • Automation & Manual Testing: Conducted manual and exploratory testing for mobile and web applications, ensuring seamless user experience
  • Usability Testing: Evaluated child-friendly UI/UX for accessibility and engagement in early learning environments
  • Security & Compliance: Ensuring compliance with data privacy regulations (e.g., GDPR, CCPA)
  • Collaboration & Communication: Worked closely with developers, product managers, and education experts to enhance system reliability and performance
  • Tools & Technologies: Azure DevOps, TestRail
  • [Project Duration]

IT help desk Support as an exam supervisor

University of Wollongong
, Australia
  • Monitored online exams using remote proctoring tools to maintain exam integrity and security
  • Provided real-time technical support to candidates facing login, connectivity, or system-related issues
  • Configured and ensured proper functioning of exam platforms, webcams, microphones, and security measures before exams
  • Identified and reported suspicious behavior, rule violations, and technical incidents for review
  • Assisted candidates with exam guidelines, ID verification, and troubleshooting procedures via chat, email, or helpline
  • Worked closely with IT teams to resolve system outages, maintain server performance, and uphold data security
  • Ensured compliance with exam policies, institutional guidelines, and data protection regulations

Business Analyst: Service-oriented Computing & Software Engineering

  • Conducted business and system analysis to define service requirements and workflows
  • Designed service-oriented architectures (SOA) using BPMN tools like Lucid Chart and Bpmn.io
  • Developed service discovery, composition, and inter-operation strategies to enhance system scalability
  • Defined Quality of Service (QoS) metrics and implemented Service-Level Agreements (SLAs) for performance optimization
  • Ensured security, privacy, and compliance by aligning service models with regulatory standards
  • Managed distributed transaction handling and integrated services using APIs
  • Worked in a collaborative team environment, applying agile methodologies for project execution

Education

Master of Computer Science -

University of Wollongong
Australia
01.2024

Master of Science - Microbiology

Kadi Sarva Vishwavidyalaya
01.2022

Master of Science - Microbiology

Kadi Sarva Vishwavidyalaya
01.2017

Skills

  • Microsoft Office
  • Excel
  • SQL
  • Power BI
  • Tableau
  • Business Analysis
  • Business Strategy
  • Quality assurance
  • Trello
  • Operations
  • Customer Relationship
  • Time Management
  • Financial Reporting
  • Financial Analysis
  • Business process tool
  • Market Research
  • Software programming
  • Data modeling
  • Database design

Personal Information

Visa Status: Temporary Graduate (Subclass 485)

References

References available upon request.

Timeline

SQA Engineer – Ilearn Project

University of Wollongong

IT help desk Support as an exam supervisor

University of Wollongong

Business Analyst: Service-oriented Computing & Software Engineering

Antibiotic Resistance Data Analysis

University of Wollongong, Australia

Master of Computer Science -

University of Wollongong

Master of Science - Microbiology

Kadi Sarva Vishwavidyalaya

Master of Science - Microbiology

Kadi Sarva Vishwavidyalaya
Anam Azim Ur Rehman Ansari